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Attracting and retaining talent is a strategic imperative for the insurance industry. Best Places to Work in Insurance is an annual feature by Business Insurance and Best Companies Group that lists the agents, brokers, insurers and other providers with the highest employee engagement and satisfaction. This year’s report features 100 companies of varying sizes. They all share a strong commitment to attracting, developing and retaining great talent through employee benefits and other programs that their workers value.
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President & CEO: Michael Standing
A.I.M. Mutual’s reputation as a premier workers’ compensation insurer took hold in 1989. We credit our efficient operations and exceptional staff with giving us a competitive edge in the New England region. As an employer, we value the dedication and talent of our employees; we appreciate and support the dynamic workplace they have established. When building an employee benefits package, we listen and research. Providing a top-notch program, one that includes health care, dental care, 401(k) and compensation, is a priority. Professional development opportunities are available in all areas, and team building takes place at these sessions and at company outings, luncheons, wellness fairs, inter-department meetings, and more. Our employees—Subject Matter Experts (SMEs) in their respective fields--have been published in regional and national insurance publications such as The Standard, IN magazine and our own Connection magazine, which is distributed in print and online to brokers across the country. As an insurer, service and innovation are what set us apart. Regionally and nationally, our workers’ compensation programs have captured the attention of the business community. We have been recognized for the impact we’ve had in treating injured workers at risk for opioid dependence. In addition, we were among the first to introduce a wellness component to injury prevention in the workplace. Our approach to workers’ compensation insurance involves a partnership with employers and their broker representatives. Our employees are on the front lines answering—and anticipating—questions and concerns that come up in a wide range of work environments. Healthcare, manufacturing, hospitality and construction are just a few of the industries who rely on our workers’ compensation guidance. A.I.M. Mutual is financially strong, rated A (Excellent) by the insurance industry rating organization, A.M. Best Company. We have a 92% retention rate in our voluntary business, which means employers are asking their brokers to renew their coverage with us year after year. Employers have more options than ever for workers’ compensation, so it’s a statistic we take pride in. It’s due in no small part to the team we have in place.
President & CEO: Dominic Russo
We are a family owned business, transparent in our approach, with a reputation for fairness to our customers and employees. We recognize the whole employee with a work/life balance approach and a strong support system. We have beautifully designed and well maintained work spaces. The commonalities between locations and employees reveal our strong sense of commitment, work ethic and a healthy sense of humor. We trust each other’s intentions. . Employee’s contributions are acknowledged through local Rising Star Awards, as well as our corporate WOW program, both of which exist to acknowledge our employees achievements and give credit where credit is due. We are constantly working together improving our communication, knowledge, work product, and systems to retain and attract clients. We have been very successful in that endeavor, and as a result have continued to realize solid growth.
President & CEO: LIsa Corless
Headquartered in Lansing, Mich., AF Group is a premier provider of innovative insurance solutions through our brands across the country. Our collective strength ensures our customers have access to resources and support needed to keep costs down and workplaces safe. We have a best-in-class workforce building and executing industry-leading best practices, analytics and resources to manage risk and minimize loss for our policyholders while strengthening business with our agent partners. Our culture is one of innovation, collaboration and continuous improvement, focused on our customers, but always valuing our amazing teammates as our most valuable asset. In fact, one of our strategic pillars is “People First” — which was created and implemented by our President and CEO Lisa Corless. She, along with our entire leadership team, knows that without our high performing team, we wouldn’t be where we are today. As such, she (and all) make sure every teammate knows just how valuable they are. From informal kudos and thanks on a regular basis to more formal service recognition awards (a cash reward for going above and beyond) and annual performance recognitions, employees are shown the spotlight they deserve. They are also rewarded with fun events and gifts throughout the year, including outings, picnics, boat cruises, Yeti coolers, gift cards and more. This is all on top of our competitive total compensation package, which includes top rate health insurance (with low cost sharing for employees), company match on 401K, ample and generous time off (starting at more than 4 weeks for new hires), on site fitness facilities and more.
President and CEO: David Shaefer
AHT takes great pride in hiring and retaining top talent, not only in the industry, but in all areas of the business. Our professionals are what makes AHT the best in the business, therefore, we invest in our talent to enhance their skills, provide education and offer support in many ways. Our learning and development committee manages a mentorship program for our producers, as well as other opportunities to learn from in-house experts in niche fields or markets. Our “AHT Days of Thanks” program, created as a result of the overwhelming desire for our employees to give back to the community, gives every employee an additional two days of paid time off annually to volunteer at a nonprofit organization of their choice. Our employees like to team up and do community work together for team building activities as well. And, we get to wear our AHT Days of Thanks t-shirts to show our AHT pride! We also believe that our employees should be able to offer their confidential, honest opinions about business-related topics, and some fun ones thrown in the mix, as well as be able to make constructive suggestions to management, from changing up the break room snacks to adding more chair massage days. Therefore, we use TinyPulse to engage with employees and communicate “wins” that have been implemented from previous suggestions. The platform also enables us to send “Cheers for Peers” when a colleague has gone above and beyond. It’s a fun way to recognize our teammates and communicate to the rest of the company all the ways our employees are living the brand. Our social committee regularly sets up fun events for holidays (Cinco de Mayo, bocce ball tournaments, etc.) and happy hours to get to know coworkers they may not interact with on a regular basis. Everyone enjoys the break from the norm! AHT is employee owned, therefore, everyone has a stake in the company’s success and a sense of stability generally not found anywhere else. Our elite team of professionals is given the power to focus on what they do best – providing comprehensive, top-quality solutions to their clients.
Chief Executive Officer: Nicholas Cortezi
Hunt Valley, MD
“Many things differentiate All Risks, Ltd. from the competition, but what we do best is provide an umbrella for people who are bright, talented and driven to create their own businesses within the specialty insurance marketplace,” states CEO Nick Cortezi. Put simply, our people and our spirit are what make All Risks a uniquely special place to work. Our people all share a profound dedication to their clients, co-workers and communities. Formed as an excess and surplus lines facility in 1964, All Risks delivers comprehensive commercial and personal insurance solutions exclusively to retail agents and brokers. Today, we are the largest independent and privately-held wholesale broker in the U.S., with over 850 professionals in 26 locations, and $2.25B in estimated premiums in 2019. Our leaders strongly focus on fostering peer connections, which starts with a thorough onboarding process for new hires and warm welcome to their new team. These connections are grown and reinforced in many ways: on-site community centers, volunteer activities, and special events, both inside and outside of work. While everyone at All Risks plays their own unique role, every achievement is celebrated as a team win. A great example of this occurred in 2016, when 1,200 colleagues - employees and guests - cruised to the Bahamas to celebrate two major milestones—our 50th Anniversary and topping $1B in premium. Knowing that All Risks’ success is dependent on the ongoing development of our employees, All Risks University was founded in 2006. An intense training and mentoring program, ARU provides the tools necessary for a successful career in surplus and specialty lines. Students engage with senior leaders, top salespeople and each other—jumpstarting their careers alongside peers they can lean on for support. All Risks is also dedicated to strengthening communities externally, actively supporting various local and global causes including education, humanitarian relief, pediatric health, military veterans and families, and youth development. An entrepreneurial spirit and energy permeate the air at All Risks. This spirit, combined with our relentless commitment to clients, creates a truly unbeatable force.
President: Glenn Backus
Being named a Best Places to Work in Insurance is an incredible achievement that offers our clients and prospective clients a comfortable level of knowing their claims program will be serviced by an organization that retains its employees for the long-term. ASC’s management philosophy can be summed up as hiring the right people, creating an environment that will allow them to be successful, then empower them to service our clients. This philosophy has made ASC a great place to work and created longlasting, successful relationships with our clients who have come to know their claims staff by name for many years. Taking care of our employees, the first sentence in our mission statement, allows us to fulfill the rest of the mission statement: to protect our customers by taking care of their injured workers and legal liabilities through tailored claims solutions. A long term, successful business model in our service intensive industry can best be achieved by making ASC a great place to work. ASC will continue to listen to our employees by providing an open forum for sharing their thoughts with senior management without reproach. Believing in what we are doing for our clients motivates our employees to do the best job possible. This culture will allow us to continue to lead the property and casualty claims industry as one of, if not the Best Places to Work in Insurance.
CEO: Robert C Ritchie
American Integrity Insurance, the fifth largest Florida domiciled residential property insurer, has in excess of 285,000 customers and is represented by more than 1,000 independent agents. The Tampa-based company offers sound and comprehensive property insurance solutions, including traditional home insurance and coverage for vacant homes, condominiums, manufactured homes, dwelling fire, umbrella, golf cart, X-Wind policies, cyber coverage, and small boat coverage. We are a best place to work as culture is a number one priority and we recognize that our employees are our greatest asset, they matter and we see each other as family not just employees/employer. When asked why they love American Integrity, employees highlight the company’s culture of fun, collaboration, and family atmosphere, where each employee is supported, and celebrated for their contributions and achievements.
President/Chief Executive Officer: G. Janelle Frost
AMERISAFE has been providing specialty workers' compensation insurance for more than 30 years. Operating in 27 states, we serve small and mid-sized employers in high hazard industries like construction and trucking. With valuable on the ground experience, we're able to understand the unique challenges our policyholders face. This knowledge allows us to use an informed approach in underwriting our policies, ultimately helping reduce the incident rate and cost of workplace injuries for many of our policyholders. Safety is our main focus and we do not take it lightly. We provide safety training and resources to policyholders so they can reduce exposure to accidents. Importantly, our Field Safety Professionals are located in the same areas as our policyholders so they can provide in-person guidance and make practical recommendations. When accidents occur, we know a claims process is the last thing policyholders want on their plate. Our streamlined claims submission and handling process ensures claims are handled swiftly, with personalized assistance offered every step of the way. Our Field Case Managers carry low claims workloads to allow them to provide our policyholders and their injured workers with highly personalized service, facilitating prompt resolution of claims. Individualized, informed service sets AMERISAFE apart from other providers and continues to make us a preferred workers' compensation provider today. Knowing that our impact is based on the people we hire, AMERISAFE strives to employ and develop professionals in their field that mirror the qualities found on the worksite. No matter where they work, our employees are consistent, focused, frugal, responsible and dedicated to providing the best service possible. With workers' compensation, AMERISAFE is in it for the long haul. We approach the careers of our employees in the same way. Their history with our company is part of our formula for success.
President and CEO: Greg Crabb
Farmington Hills, Michigan
Amerisure is an insurance organization charged with creating exceptional value for its Partners For Success® agencies and policyholders. This value is fostered by Amerisure’s exceptional employees, who are offered various benefits for their dedication and service. Employees consider Amerisure a “best” place to work because of its competitive base pay, annual performance bonus, robust benefits package, employee engagement and charitable activities.
President & CEO: John F. Gause
Apex Benefits is a team of benefits strategists dedicated to helping those responsible for employee benefits create a culture of health and cost savings. We provide the tools, resources and expertise to help strengthen workforces and make organizations better. In the last five years, Apex Benefits doubled FTEs and more than doubled top line revenue. Our 2018 revenue growth increased by 10%. The same careful consideration that goes into selecting effective benefits plans for our clients goes into growing our diverse team of experts. Each member of the Apex team demonstrates an exceptional level of industry knowledge, service and effective decision-making skills in their respective fields; all are part of our ongoing initiative to grow our people, grow our business and exceed client expectations. Apex believes in sustaining an employee culture that promotes professional and personal growth. We have built ApexAcademy for continual learning opportunities and invested in offerings like Lessonly & trueU. Our BPTW & pulse survey results are shared with employees; we celebrate our successes and work on making improvements when needed. Since 2003, we've remained a desirable place to work. As a recipient of several local and national awards, the value we place on company culture is unparalleled. Our employees remain motivated, passionate and engaged through community efforts and the training/development Apex Benefits provides. Recent awards include: Best Places to Work in Indiana (Best Companies Group)—2011-2019; Dave Thomas Foundation - 9th best adoption-friendly small business in the country—multiple years, including 2017; American Heart Association Silver Recognition — 2018, and Bronze award winner in the Workplace Health Achievement program—2016-2017; AchieveWell Recognition from the Indiana Council on Wellness—2014-2015 and Five Star Level Recognition in 2018; and Healthiest Employers of Indiana — 2018. Our employees are smart, fun, diverse and caring individuals who create a family culture at Apex. From recruiting and onboarding, to training and development, we build upon strengths and leverage our expertise to help businesses thrive and families feel valued as we affect change across the healthcare landscape.
Chairman and CEO: Tony Chimino
Assurance is one of the largest independent insurance brokers in the U.S. Through a commitment to minimizing our clients’ risks and maximizing the health of their employees, we strive to one day create $1 billion in value annually for our clients. To make this possible, we provide our clients personalized, expert advice and support in the areas of business and personal insurance, employee and executive benefits, surety bond placement, safety consulting, claims advocacy, retirement advisory services and strategic wellness programs. To serve the needs of our clients, Assurance contracts with the top insurance carriers in the country to provide the widest breadth of options available. We’re a “Top 50” US broker, according to Business Insurance magazine, and the largest independent insurance broker in Illinois. We’re the jacks of all trades in the insurance industry and the masters of fun. Everything we do, from our corporate intranet to staples like our holiday party, Employee Appreciation Day, Assurance Olympics and more, must pass the fun test. We’ve averaged double-digit organic year-over-year and become the largest independent insurance broker in Illinois by staying true to one simple philosophy: Happy Employees = Happy Clients. We know that if we put our employees first, they’ll put our clients first.
CEO: Jim Henderson
Lake Mary, Florida
Led by Jim Henderson and Tom Riley, AssuredPartners, Inc. acquires and invests in insurance brokerage businesses (property, casualty, employee benefits, surety, and MGU's) across the United States and London. From its founding in March 2011, AssuredPartners has grown to over $1 billion annualized revenue and continues to be on of the fastest growing insurance brokerage firms in the United States with over 200 offices in 30 states and London. AssuredPartners, Inc.'s Corporate Headquarters is located in Lake Mary, Florida, just north of Orlando, overseeing all corporate operations. All major departments are housed in the corporate office, including Accounting and Finance, Administration, Human Resources and Benefits, Information Technology, Legal and Mergers & Acquisitions. With these departments located in a single location, cross-departmental collaboration is facilitated in an environment in which every employee is able to contribute to the success and growth of AssuredPartners. White the insurance industry is filled with multinational conglomerates focused solely on improving their balance sheets, AssuredPartners, Inc. is not one of them. Our focus is on relationships, forging rock solid partnerships to provide clients with the best-in-class asset protection and unparalleled service. Our organizational success is attributed to our outstanding group of employees. AssuredPartners, Inc. employees enjoy the collaborative atmosphere that inspires a culture of comradery, where growth potential is limitless. We want our employees to feel valued for the hard work they do and encourage our managers to make sure our employees have a healthy work-life balance. We pride ourselves in having strong rewards programs, training opportunities, 37.5 hour work weeks, and wellness programs that benefit not just our employees, but their families as well.
President: James R Jenkins
Our culture stands out and is very unique. Everyone is expected to live by the established values and if you don't, you won't survive at Athens. The owners truly treat others the way they want to be treated and expect the same from the leadership so it trickles down throughout the organization. You are treated like family here. Everyone pitches in to help you. People take time to answer questions, give you assistance and help you succeed. There is no tolerance for politics. Accountability is huge and it's a forgiving culture as long as you take accountability. The company does what it can to help you thrive professionally and personally. The company invests in the employees between professional development opportunities, to constant employee engagement opportunities to offering generous perks/benefits/programs/compensation packages so that employees can take care of themselves and their families. Everyone is respectful. Opinions, suggestions and recommendations are encouraged and implemented where possible. Work life balance is huge for this organization and we offer a variety of programs to support work life balance. There is a lot of transparent and open communication from the top down. We have a rigorous recruitment process to make sure we hire the best and we don't settle, even if it takes a lot longer and is a painful process. There are fair and consistent practices that are enforced because multiple layers in the organization review all employee life cycle transactions. We promote from within before ever looking outside.
CEO: Bill Trzos
San Diego, CA
Atlas is the Best place to work because we truly understand that our people are our greatest asset so we go above and beyond to create a workplace culture that is engaging, fun and provides a healthy work life balance. Our benefits are top notch, our events are as the best and we spare no expense to make sure our employees are taken care of and understand their individual value and how their contributions make a difference in the grand scheme of the company.
President & CEO: Dean Austin
Bloomfield Hills, Michigan
Austin Benefits Group is more than simply a place to work. It is a place where employees feel valued and work hard to provide our clients with the best experience possible. We have a team that works together, that helps each other when needed, and that is always striving to learn and grow. The culture we have is one of positivity, of always rewarding and recognizing employees for a job well done, and of constant growth. It is these things that make our employees want to come to work to achieve their highest potential each day. We also offer an abundance of office perks to keep our employees smiling throughout the week. Some of these perks include paid gym memberships, 5k sponsorships for employees and their families, monthly office lunch celebrations, an annual Tigers game outing, scavenger hunts, a chili cook-off, and so much more! We are also heavily involved in the local community and have a focus on giving back. This includes preparing dinner for the South Oakland Shelter, raising money for causes that are important to our employees, adopting a family for the holidays, supporting the Care House, as well as supporting children through our sponsorship of school and sporting events.
President/CEO: Lisa Gelsomino
Elk Grove Village, IL
Avalon Risk Management is a privately held insurance broker 100% committed to our customers & the logistics & transportation industries we have served for 21 years. Our involvement in industry events & government committees helps us provide excellent service, cutting-edge technology & customized insurance products. Our success would not be possible without the expertise & dedication of our employees. Avalon encourages personal growth with an Avalon University training platform related to our products, markets, systems, etc. We encourage job swapping for employees to expand their knowledge & expertise. Our employee scholarship program offers employees the opportunity to travel to another office or a convention to learn new aspects of our business & interact with our clients. Employees are encouraged to pursue professional designations or certifications - at our expense - to advance in their careers. The benefits we offer & extra activities we sponsor enable our employees to find a healthy work/life balance & keep them engaged. We provide special days off outside the standard holidays, vacation & personal time. We have flexible work schedules & telecommuting options wherever possible. We host lunches, chair massages, costume contests, potlucks, charity fundraisers & volunteer activities. We celebrate employee and company milestones with special awards, lunches, & extra days off. With our core values of Integrity, Teamwork, Communication, Personal Growth & Knowledge, Family & the Global Community we serve, Avalon has built a culture where employees can directly contribute to our company’s success through focus groups & our Bright Ideas program. We have attracted & retained a group of dedicated professionals who go above & beyond typical insurance brokerage activities. Our clients recognize the quality of our employees & often share compliments with our management team. Avalon’s commitment to our industry and to our employees shows in our open communication; useful benefits; flexible work schedules; recognition programs & fun activities. All of these and more help our employees achieve a balanced life. It is our employees themselves who contribute the most to making Avalon a “Best Place to Work”.
CEO: Trevor Baldwin
Baldwin Krystyn Sherman Partners (BKS-Partners) is an award-winning independent insurance brokerage firm providing private risk management, commercial risk management, employee benefits and Vitality™ programs to clients wherever life takes them throughout the U.S. and internationally. One of the largest privately held firms in Florida, BKS-Partners takes a holistic and boutique approach to insurance architecture and risk management. Learn more at www.bks-partners.com.
CEO: Martin R Burlingame
Colorado Springs, CO
Chairman: William Kliewer
President and CEO: Jeffrey J. Rodriguez
Los Angeles, CA
Brown & Riding is 100% independently owned and managed by key employees who actively work in the firm on a daily basis. We currently have over 30 shareholders and growing, and the company is 100% free from outside ownership and debt. This allows us the freedom to focus on what’s best for our staff and clients, rather than cater to outside investors. We offer flexible work arrangements (including the option to work remotely), provide comprehensive benefits, and promote a full work-life balance. We firmly believe our employees are our greatest asset, and we are committed as a company to the development of our people, offering many meaningful resources. Just one example: we encourage and pay for our employees’ industry-related education/certificates, and the employee receives a bonus once certified. Many key members of management (including our COO, Director of HR, Director of IT, and Corporate Controller) began in lower-level positions but have worked their way up, some even becoming shareholders. We strongly support merit-based promotion, promoting from within, and are committed to providing our staff with resources and opportunities to develop and further their careers.
President & CEO: Kristen Allison
Burnham truly understands the importance of work-life harmony, encouraging employees to get involved in the community and offering flexible schedules. Flexibility with employees' work schedules allows them to devote valuable attention to their work while still contributing to their family's well-being—including the opportunity to work remotely. After each monthly companywide staff meeting, Burnham provides lunch as a form of appreciation and as an opportunity to foster interpersonal relationships. The lunches are one of the many opportunities employees have, in addition to the monthly holiday, cultural, and life-event celebrations the firm sponsors and the weekly carrier sponsored events. The Burnham team prides itself on operating much differently than your average brokerage firm. We are highly collaborative and revel in a culture that allows each employee to blossom into the best possible version of themselves. Employees are placed in roles depending not only on their strengths but also their passions. This cultivates a staff that comes to work every day to enjoy the job they are there to do. Ultimately, there is strong mutual respect among the staff because everyone cooperates to work toward the same end goal: Burnham's success!
President, Chairman, and CEO: Alan Jay Kaufman
Farmington Hills, MI
Burns & Wilcox is a privately-held, family-owned, wholesale specialty insurance broker and underwriting manager internationally recognized for its commercial and professional liability, property, environmental, marine and personal insurance expertise. Burns & Wilcox is a member of H.W. Kaufman Group, which has over 60 offices and employs more than 2,000 professionals across the U.S., Canada, and the U.K. In 1969, the company was founded on the principles of partnership, integrity and excellence. Its standards of service, depth of market relationships and outstanding talent are unsurpassed in the insurance sector. Its dedicated team thrives in a dynamic environment with opportunities for creativity, innovation and advancement. Burns & Wilcox combines its global scale and clout as an industry leader, with the values and stability of a family-owned business. Putting people first has fueled its success for 50 years. The organization embraces individuals from diverse backgrounds and works to ensure all feel supported and recognized. Burns & Wilcox offers coaching, education, and resources to help associates reach their full potential. Through its globally award-winning professional development and training program, the commitment to training and continued education is evident. The company is known for consistently giving back to the communities in which they do business—a passion that has evolved into a philanthropic initiative called ‘Champions & Charities.’ The program encourages every ‘Champion’ within Team Burns & Wilcox to be their best selves at work and in the community and extends resources to other various organizations throughout the year. In addition, through the ‘Champions & Charities’ program, and in partnership with Burns & Wilcox brand ambassadors—Webb Simpson, 2012 U.S. Open winner; Jimmy Walker, 2016 PGA Champion; and Justin Abdelkader, Detroit Red Wings alternate captain—the company celebrates the inspiring performance of Team Burns & Wilcox by supporting each athletes’ favorite charity. Burns & Wilcox understands employees want to be a part of a purpose-driven organization that not only demonstrates how leadership cares about their growth, but also the development and wellness of others.
President and CEO: Markham McKnight
Baton Rouge, LA
BXS Insurance is the fifth largest bank-owned insurance broker in the nation and is in the top 10 percent of brokers in the U.S based on total revenue. This large, nationally recognized firm has strategically grown to 31 offices across eight states. From small companies to organizations with more than 10,000 employees, BXSI delivers the highest standard in brokerage services. It has become an industry leader in commercial insurance, surety, employee benefits and private client brokerage services by investing in technology and human capital to expand service offerings and create a competitive advantage for clients. BXSI employees are set for success from the very beginning, starting with going back to school – BXSI University, that is. BXSI-U is a weeklong training session that provides employees with a comprehensive understanding of the organization, its resources and its competitive strategies. BXSI is known for recruiting top talent, with several professionals relocating from across the country to join the team in the past year. This investment in human capital has been repaid in spades, with the average employee tenure spanning just over 11 years. As the organization grows to become a global resource, its core focus has remained on building and maintaining a people-centered culture of talented insurance and risk management professionals who are committed to going above and beyond for its clients.
President & CEO: Paul Brocklebank
Greenville, South Carolina
Canal Insurance Company is a provider of insurance services to motor carrier companies across the nation. In other words, we insure truckers – for liability to others in accidents, for damage to their own trucks and to the cargo they haul. We really understand and love the underappreciated trucking industry. Canal is a “best” place to work in part because we get to specialize – we don’t write insurance for homes or livestock or airplanes – just trucks. As a result, we are all working toward the same goals for the industry – to reduce losses and emphasize safety in road transportation. Canal is also a “best” place to work because we know how to balance the work, the service and the fun. We are heavily involved in United Way with Office Olympics games that are well-attended, humorous, and uber-competitive. We celebrate and encourage community service. Specifically this year we created an “80 for 80” campaign – giving eighty hours of community service and $80,000 in community support to celebrate our 80th anniversary. Canal is also a “best” place to work because our employees are engaged and respected. Communication is so important that we hold monthly “Town Hall” meetings with our CEO to discuss the concerns of the company and share the financial indicators. We also provide a wellness clinic and a fitness gym on site - both facilites are awesome resources for our employees and help to encourage wellness and an appropriate work life balance. Canal is a “best” place to work because its employees are looking out for one another, the company believes in promoting from within where possible, and hopes to provide a life-long career for those who want to be a part of the team.
Chairman/CEO: George Rusu
Our culture says a lot about what it’s like to work at Captive Resources. As we grow our company in new directions, more opportunities arise! We work hard and provide our clients with service that’s unmatched in our industry, but we always try to have fun while doing so! Not only is the company supportive, but we care about one another and enjoy playing together and giving back to our community in a variety of ways. Even with this growth, we work hard to continually nurture and protect our culture and the values that we work and live by every day: Employee well-being | Learning and career growth | Teamwork | Challenging work | Respect and concern for one another | Integrity and ethical behavior | Professionalism | Complete customer satisfaction/focus | Continuous quality improvement. These values are the foundation of our culture and as an employee, you’ll see and experience how they are evident throughout our workplace.From customized, ergonomic work stations to state of the art technology, and impromptu huddle rooms, our building is designed to encourage collaboration and facilitate productivity. Our employees also enjoy a variety of perks and activities designed with them in mind, which reflect our culture. Here are just a few: • Dress for Your Day- casual attire, casual Fridays, and summer attire • Work from Home / Flexible start times • Early release summer Fridays • Fully equipped Lunch/Social room with TV, free coffee, water & soft drinks • Monthly birthday luncheons for all staff • Quarterly, off-site company events and celebrations including our annual company family picnic and holiday party • Off-site departmental team events (Cubs games, lake tours, Iron Chef cooking competitions and more!)
President, CBIZ Benefits & Insurance Services, Inc.: Michael Kouzelos
We focus each day on our commitment to making our company a great place to work. We work hard to understand the needs of our associates, and then do our best to meet those needs. We adopted Great People, Great Place (GP2) as a primary company goal in 2006. GP2 is an enduring program to ensure the leadership and environment of CBIZ are together creating a place that our associates are excited about and are proud of. We began by conducting a baseline satisfaction survey, and adopted countless policies and benefits based on the feedback. We continue to re-survey and make continuous improvements. We implemented GP2 Committees in each office, who execute programs and activities to further increase engagement. Led by a Chair and comprised of members representing all areas, activities may include annual events, such as Employee Appreciation Day, All-Hands business meetings, Take Your Child to Work Day, etc. Monthly activities include celebrations for birthdays, promotions, retirements or holidays, or to attend outings such as picnics or sports events. Each Committee elects a CBIZ Cares Leader. CBIZ Cares allows each associate to volunteer 5 hours of paid time in their community. The Leader engages co-workers to select the organization(s) their office will support. Associates have this opportunity to work together outside of the office to further develop professional and personal relationships. Each Committee elects a National Food Drive Leader. Each fall we seek donations of non-perishable items as well as cash, donated to local food banks. We sponsor friendly competitions between our offices – those with greatest amount of food receive ½ day vacation for all. In 2019 we renewed our commitment to protecting our environment and reducing our footprint. Each office has a Green Team Leader, who has established a local committee. The teams have initiated action steps and we are tracking improvements to report as part of Corporate Social Responsibility. Finally, each GP2 Chair is a member of the National GP2 Committee, which provides exposure to peers for building relationships and exchanging best practices that create a consistent culture across CBIZ.
Co-Founder: Thomas W. Connor
Connor & Gallagher OneSource (CGO) is a commercial insurance broker in Lisle, Illinois. We offer consulting and servicing of all lines of business insurance, employee benefits, health insurance, HR outsourcing, payroll and HR management software, and 401k and 403b plan services. What makes CGO a great place to work is the benefits, people, fun work environment, fast growth, and our company culture.
President: Laura Deeley Bren
Deeley Insurance Group is an independent insurance agency serving individuals and business in Maryland, Delaware and Virginia. We’re licensed in 26 states and service over 4,000 commercial and 11,000 individual clients. Our 61 associates have an average of 10 years of experience in the industry. Our areas of expertise include Coastal Property, Transportation, Hospitality, Contractors, Community Associations. 2019 marks our 90th Anniversary. Our visionary leadership team is young and aggressive. Our president, Laura Deeley Bren, is a second-generation agent, but she’s also a surfer with a major in philosophy. From the very top, the agency is infused with a radical energy that is rare in any industry and unheard of in insurance. We have a Culture of Empowerment. We intentionally hire and train people who fit our optimistic, positive agency culture, not necessarily those who have the most experience or most impressive book of business. Our office is bright and inviting. Our team knows our Core Values and lives them every day. We boldly invest in new technology to improve our clients’ experience and enable our team to collaborate more effectively. We fund training, licensing and continuing education for all interested associates. Work/Life balance is a big deal. Our perks include ample vacation, work-from-home options and flex days during the summer, where we work longer days to earn additional days off. We have an entire committee devoted to employee morale and planning agency activities. We’re passionate about giving back to the communities who have supported us for 90 years. Our inter-agency charitable group, Deeley Serves, focuses these efforts. We vote on four charities to support each year, and everyone is encouraged to participate, even earning days off to volunteer for other causes and groups. Proceeds from our office snack bar go to charities, and management provides a monthly pay-it-forward allowance, which we vote to distribute to local worthy causes.
President: Charles Bernier
there are great opportunities for all stages of your career within the organization. Many people who may leave for other opportunities come back to ECBM. At ECBM you are surrounded by some of the top insurance minds in the area. Great company culture, with an emphasis on continuing education and career development.
CEO, Head of Americas Region: James Daly
Owings Mills, MD
Euler Hermes is trade credit insurance company, which on the surface does not scream excitement. But on the inside, the company has taken great measures to take care of its people - in so much as creating a new 2021 vision in which the people are the trunk of the tree - and empower them, We have several amazing policies ranging from maternity/paternity support to a great flexible working arrangement to a recognition program that is based on feedback from all of the tiers of company (managers, execs and peers). The most interesting thing is that all of these items were requested by the employees, and enacted pretty rapidly by the company. There are also little things that we forget about, like an extremely generous 401K match (9%), a yearly bonus which makes us more invested in the company's success, learning & development programs including career paths, an interactive wellness program, the creation of a digital culture, volunteer time off and nice people to work with. EH is constantly evolving to listen to what its employees want and figure out ways to provide those benefits.
President and CEO,Everest Insurance: Jonathan Zaffino
Liberty Corner, New Jersey
Everest Insurance® markets property, casualty, specialty and other lines of admitted and non-admitted direct insurance on behalf of Everest Re Group, Ltd., and its affiliated companies. Drawing upon impressive global resources and financial strength, Everest can tailor coverage to meet the individual needs of our customers. Our vast portfolio of products, coupled with a full array of claims and loss control services, gives us the depth to manage virtually any kind of risk. Additional information about Everest, our people, and our products can be found at www.everestre.com. All issuing companies may not do business in all jurisdictions. Everest supports and provides ample opportunity to interact and work meaningfully with all levels of the organization. Access to Senior Leadership and mentoring opportunities are abundant. Everest maintains a small company and family-like feel despite our growing workforce. The vibrant energy and valued cultural tenants of Everest allow for an environment where employees are valued and respected and ideas are heard. Everest cares about developing talent in order to create an environment where people want to work and are empowered to thrive.
Chairman of the Board, President and CEO: Craig Johnson
FCCI is a great place to work because of its culture. From the Board of Directors to Officers to all leaders and all teammates, FCCI values its employees as its greatest strength. Teammates are energized, enthusiastic and engaged, having a passion to serve our customers and each other. Everyone works together to see the company succeed. Teammates care for one another and build life-long relationships. Teammates are valued not simply in tangible ways but in non-tangible, caring and compassionate ways. Employees pursue a role at FCCI for years before joining us. Once they arrive, they want to remain for the rest of their career. FCCI supports charitable organizations, arts/cultural events, educational programs and humanitarian organizations. When it comes to this aspect of our culture, teammates are all in. In 2018, FCCI teammates collectively volunteered 3,540 hours at the charitable organizations of their choice. Beginning in 2019, teammates are given 8 hours of paid time to volunteer within the community. FCCI recognizes the importance of providing a network for its young professionals. The Young Professionals Group is open to teammates age 40 & under. Club goals include providing opportunities to socialize and network, to volunteer, and to provide professional development opportunities to accelerate the growth of FCCI’s future leaders. FCCI has a robust paid internship program that includes roles across various departments; we consistently employee over 20 interns each summer. Interns participate in group presentations to executives, have lunch with our CEO, attend resume/interview workshops and complete a community outreach fundraiser activity with a local non-profit. The program acts as a pipeline for future talent, with over 13 interns converted to teammate status since 2017. Our Emerging Leaders program consists of 8 months of workshops to prepare teammates to transition quickly and successfully into leadership roles within FCCI. Topics include leadership style, team problem solving, giving feedback and more. There were 27 graduates of the program in 2018.
President & Chairman: Michael S. Reilly
With ten office locations and more than 150 employees, Fred C. Church has been offering a full range of insurance services from Personal Lines to Commercial Lines and Employee Benefits. We are active in the communities we serve with staff members on many non-profit boards and commitment to local organizations through volunteer efforts. What really makes Fred C. Church a great place to work is our people. Management cares about us and our families as evidenced by the generous time off policies, early closings, flexible hours, active Wellness initiatives and employee benefits. We are all important players on our Team and every one of us can make a difference in our success and are rewarded when yearly department and agency goals are achieved.
CEO: Henry J. Miltenberger, Jr.
Gilsbar cares about our employees and our community. We believe that wellness is truly a state of physical and mental well-being. Gilsbar's office is located directly adjacent to a local rails-to-trail path. Employees are encouraged to walk during breaks or on their lunch and to be outside and active. One of our training rooms is used during the year to host special exercise class demos hosted by local fitness centers and trainers. We have held Pilates, yoga, zumba, belly dancing, ELDOA, and other classes during the lunch hour for employees. Gilsbar participates annually in the Relay for Life in different parishes across Louisiana. We are also active in the American Heart Association Heart Walk. Each year, employees and Gilsbar donate thousands of dollars to these events. Gilsbar hosts bi-weekly "Jean Days" where employees can contribute $1 to wear casual clothes for the day. This money goes to a different local charity each week. These donations are managed by a Stewardship Team, which is made up of Gilsbar employees. This team also receives a monthly budget to donate at their discretion to local organizations in need or to members of our company or community who may be experiencing an immediate financial need. Weight Watchers at Work hosts weekly, onsite meetings during lunch with great success. Gilsbar pays 50% of employees' dues (when they are on our medical plan) and rewards for meeting attendance. We have annual onsite blood work available free of charge to our employees and their spouses during work. It is a full lab panel (venipuncture draw) and includes a biometric screening to gather blood pressure, weight, and waist measurements. Gilsbar hosts an onsite Health Fair each year with participation from 20 local vendors. Employees are encouraged to attend during their work hours and are entered into a drawing to win prizes. These benefits contribute to our employees appreciation of Gilsbar, but the thing that makes us a "Best Place to Work" is our employees. Our employees work consistently and with dedication to make Gilsbar a top workplace and help to sustain our culture. They treat each other with respect and work together to meet goals and serve our clients and their members.
Managing Partner: G. Greg Gunn
Gunn-Mowery is an independent insurance agency providing insurance for commercial, personal, employee benefits and captive needs. Servicing and consulting on insurance matters from four offices in Central Pennsylvania, our 70 employees are licensed in over 40 states and have placement capabilities worldwide. Everyday we help people during some of the most vulnerable times of their lives. People ask us "Why? Why do you do what you do?" We do it because Insurance can be complicated. Whether our clients have had a house fire or car accident. Maybe they are having issues with their health insurance or need help for their family to provide income should something happen to them. Our employees are there everyday to help our clients navigate what can be a really difficult road understanding insurance. We often say that Gunn-Mowery is the Upside of Insurance...but what is the Upside? The Upside is what we believe sets us apart for our competition. The Upside is the relationship with have with each other, our clients and our carrier partners. These relationships are positive, honest, trusting and beneficial to all parties. The Upside is our focus on being proactive, improving daily and consistently striving to stay multiple steps ahead of our competition. The Upside is our customer-first attitude that emphasizes professionalism, empathy and simplicity. We make sure our customers know they are important and we strive to ensure they understand their insurance programs. The Upside is our integrity. This integrity is truly what makes us different because it is to deep-seated in who we are and how we think. It is our promise to perform our job the right way every time. We consistently receive comments from our clients that our employees "go above and beyond". We believe this superior customer service stems from our employees feeling appreciated as smart, intelligent agents. We trust them to make the right decisions for our customers and in turn, they trust us to make sure we are providing them with the best benefits we can. Our organization is truly a family and we are always supporting each other.
Chairman, CEO: James D. Freyer, Jr.
Syracuse, New York
Across the country and in all disciplines of insurance and risk management, our industry has a significant challenge in the recruitment of talent area. According to the Bureau of Labor Statistics [BLS], there could be more than 200,000 open positions in the insurance industry that will go unfilled in 2018 due to the fact that 25% of the current workforce is expected to retire this year. So clearly this is a challenge. At HF&C we know that creating a culture that empowers, promotes, trains, appreciates, acknowledges and rewards our employees is our best recruitment tool. In 2018 we hired 34 employees, more than half came to us as referrals from other employees! This is our secret weapon against the clear recruitment issue facing our industry. We understand that creating the type of work environment that is great for our employees, they will stay, grow with us and refer other quality candidates. We are investing heavily in technology and ascetics – looking to the future and our plans to add talent in 2019. We also created this really out-of-character video to try and appeal to a wide demographic audience. https://youtu.be/ZJvxNCyUSQc Additionally, we have made the commitment to teach people the business of insurance. We currently have one full time trainer and are looking to hire a second. This allows HF&C to hire individuals that have some talents but need additional training to fully understand the business. Lastly, but most importantly, we are Employee Owned, providing financial security, an entrepreneurial culture and a 90-year commitment to Syracuse. Proudly, when it comes to serving our community, HF&C really shines…Year after year we contribute our time, talents and financially to our community. This year we participated in several hands on opportunities in addition to significant financial donations.
Chairman & CEO: Rusty Reid
Fort Worth, TX
Higginbotham is a single source solution for insurance and financial services that brokers business insurance, employee benefits, retirement plans, executive benefits, life insurance and home/auto insurance from more than 250 regional and national carriers. It supplements coverage with in-house risk management and benefit plan administration services. The firm opened in 1948 in Fort Worth, Texas, where it is headquartered. It operates 35 offices across Texas and in Oklahoma City, OK and Alpharetta, GA. Higginbotham ranks by revenue as the nation's 27th largest independent insurance brokerage firm, making it the largest Texas-based broker (Business Insurance, July 2018). The firm's vision is to be the "Best in Texas & Beyond." That means being the best company for employees, the best advocate for clients, the best partner for insurance carriers and the best value for employee shareholders. Chairman/CEO Rusty Reid incorporates the "Best in Texas & Beyond" mantra in everything he does because Higginbotham can't truly be the best if it's lacking in any one area. Whether it's emails to the workforce, testimonials in the employee newsletter, lighthearted videos shown at internal meetings, branded items given to employees or in everyday conversations, management infuses "Best in Texas & Beyond" in all communications to employees. There isn't an employee at Higginbotham who doesn't know and support Higginbotham's vision. To reinforce the vision, Higginbotham published a values statement in 2019 that says, "In our quest to be the best in Texas and beyond, we: Are family to our employees; Are accountable to our clients; Are teammates to our carriers; Are generous to our communities." These values were determined by a survey of the firm's managing directors and reflect the characteristics that have helped Higginbotham grow to more than 1,000 employees. The result of that growth is increased value to shareholders, and since every employee is a shareholder though its employee ownership plan, they all profit from and share in Higginbotham's success.
CEO: Mike Natalizio
New Berlin, WI
Our people are what makes us the best place to work! We believe we hire the best & the brightest and we work hard to support them and give them a stake in the company’s success. So, you won’t find rules, you’ll find guidelines & programs treating everyone like adults–create your own schedule, unlimited PTO (with a forced week off to unplug and refresh), dress for your day and more. The introduction to our culture starts during our hiring process with the help of our De-Risking Droid, transparent communication, interviews focused on accomplishments, simulation assessments and job shadowing. Offers are delivered with a big red bow to continue our excitement along with touchpoints throughout their 2 week notice period, including first day tips from our De-Risking Droid, welcome gift sent home with loot to purchase company gear giving them the opportunity to be one of us on day 1, and a customized training schedule that includes time with key leaders & monthly check-ins with a training advocate for the first 6 months. Our culture is collaborative and filled with people passionate about our clients. As an example, we have a process called swarming, which brings together cross-disciplinary teams working to find solutions to tackle our clients’ wicked problems. We chose to ditch the annual review a couple years back and have replaced it with regular, but informal, performance conversations. Our new approach is simple, real-time actionable, and provides personalized feedback that creates a direct line of connection to each employee (focused on the future rather the past). Our teammates are empowered to enhance our culture by joining committees that support our local communities, wellness, and fun throughout the month. Additionally, they are given a bank of loot each quarter to socially recognize and share the outstanding work their peers are accomplishing daily. Furthermore, our teammates can nominate themselves or a peer for a quarterly bonus for exceptional work.
Hoffman Brown Company has been serving the Southern California community for over 58 years as an Independent Insurance Agent. Today, we employ fifty-eight well trained insurance professionals offering Personal, Commercial and Benefits coverage and we represent many of the finest insurance carriers in the industry. For the Teammates at Hoffman Brown, flextime and work-at-home programs are a huge asset, as they offer a better-balanced work and personal life. Employees also enjoy a relaxed dress code, picnics, lunch and learns, exercise programs, yoga in the park and everyone’s feedback is welcomed in planning and future directions. The company continues to be a committed member of the community and grows organically year after year. A key element of HBC’s success has been its steadfast commitment to always “Do the Right Thing” in everything that we do.
Chairman and CEO: Dan Keough
At Holmes Murphy, we pride ourselves on selling “thinking”, not insurance. In a nutshell, we sell the cumulative knowledge and experience that make insurance and businesses work better. It’s a philosophy that’s worked for us since our inception in 1932. As an independent brokerage, we serve business and industry leaders across the nation in the areas of property casualty insurance, employee benefits, captive insurance, risk management and loss control. Holmes Murphy has offices in Des Moines, Davenport, and Cedar Rapids, IA; Dallas, TX; Denver, CO.; Houston, TX; Kansas City, MO.; Minneapolis, MN.; Omaha, NE.; Madison, WI.; Peoria, IL.; Salt Lake City, UT; Scottsdale, AZ; Sioux Falls, SD; and St. Louis, MO.
Chief Executive Officer: Michael Hylant
When founding our company more than 80 years ago, Edward Hylant promised to treat our clients and employees like family—with honesty, respect and trust. Today, we are among the largest privately held, full-service insurance brokerage firms in the United States and a 10-consecutive-year winner of Best Places to Work in Insurance. Hylant has 16 offices in Ohio, Michigan, Indiana, Illinois, Tennessee, Florida and Georgia. As a member of the World Wide Broker Network, we offer complete risk management services, employee benefits brokerage and consultation, loss control, healthcare management, and insurance solutions for businesses and individuals locally, nationally, and internationally. Our dynamic team of experienced professionals includes specialized experts who focus exclusively on specific industries and risks, making it possible for us to design and deliver customized programs that meet the individual needs of our clients. Because Hylant is privately owned, we proudly answer to our clients. And, what make Hylant a “best” place to work? The feeling of family is part of Hylant’s DNA. Our employees respect one another both professionally and personally. We truly care about one another and it resonates in everything we do. Hylant honors the things that matter and this outlook manifests in the company’s commitment to community giving. The Hylant Family Foundation and all offices provide major support for local organizations. When employees contribute, feel part of something bigger than themselves, they tend to feel happier. When employees join Hylant, they become a member of the family. We have employees that have been with us for more than 40 years. Hylant is proud to have a culture in which employees take pride in their work and choose to have long careers with us. We want to empower employees with the resources to be the best at what they do.
CEO: David McDonnell
Tracing our roots back to 1919, Insight Risk Management was established on the principles of providing total coverage and service to our clients. We help our clients operate in all 50 states as well as internationally. Insight Risk Management was formed in 2013 via the merger of McDonnell Insurance and Menard, Gates & Mathis, two of the leading agencies in the Mid-South. Finding a common culture of putting our clients and their needs first, the principals agreed that merging would allow us to better serve our customers as we invest in resources to benefit them as well as invest in our own growth. Insight Risk Management has three Mid-South locations: Memphis, TN, Nashville, TN, and Marion, AR. McDonnell Insurance was founded in 1919 by Paul McDonnell after returning from World War I, and 30 years later his sons Lewis and Jim joined him. Through the next four decades, the agency flourished under Lewis and Jim’s leadership as their client list grew steadily and staff expanded. As their growth continued, other key employees became shareholders and helped perpetuate the client centered culture of the agency. Their model proved so successful that when Lewis’s son David McDonnell took over responsibility for managing the agency, their growth required the agency to relocate to today’s main office in Cordova, Tennessee. In 1983, Dale Menard worked with Gene Mathis and Bill Gates to form Menard, Gates & Mathis. As they grew and established a reputation for exceptional technical capabilities not only in insurance but also in surety bonding, the breadth of their offering expanded to include commercial lines, personal lines, surety bonding, and benefits. The agency continued to grow with the addition of key equity partners Joe Evans and Van Menard. Using service as their key differentiator, their team expanded from the core group of employees to about 50 at the time of the merger. Our mission is to promote the success of our partners through clarity, perspective, and vision. Our partners include clients, carriers, and employees. All three are key components to ensure growth, and Insight Risk Management's growth serves as a testimony to our positive values and commitment to excellence.
CEO/President: Gregg Peterson
St. Charles, IL
IPMG offers an expansive, integrated selection of services housed under one roof, and these services are constantly reevaluated in order to evolve with the ever-changing business climate. IPMG's scope includes developing self-funded programs for specific industries, including public entities and senior care services; providing exceptional cost containment strategies and controls via claims management and employee benefits TPA services; reducing the potential for loss through highly specialized risk management and wellness programs; and accessing leading admitted and excess/surplus lines carriers for all lines of coverage. We are a “best” place to work because we put our employee owners first. We are a small organization, and each of our employee owners is a person with a face and name, not a number. We want them to know how important they are to the company, and that no matter the scope of their duties, they have the power to affect our bottom line and reach our clients. We engage in a wide range of outlets in order to promote these senses of pride, accomplishment, and potential. Providing industry-leading service to our clients is not easy, but employee owners know their hard work is noticed, appreciated, and compensated well. From an engaging well-being program to a generous PTO package to small everyday treats like a cupcake truck, we are always looking for new ways to promote fun and a healthy work-life balance. Our genuine dedication to our employee owners has established equal dedication to the company on their part, and the result is a healthy and happy organization with satisfied clients.
CEO: Jim Kapnick
Kapnick Insurance Group, under third generation ownership, is a premier Michigan-based, privately-held professional service firm providing business insurance, employee benefits, personal insurance, risk management, and financial strategies to a vast and diverse base of clients worldwide. We have an integrated team with an impressive range of resources at their fingertips. These insurance professionals have earned a national reputation for anticipating client's problems and creating innovative solutions. Kapnick continues to grow as a family-centric organization whose integrity, respect, stewardship and innovation makes us one of the larges brokers in the US. The company is headquartered in Adrian, Michigan with additional offices in Ann Arbor and Troy. Kapnick Insurance Group is a partner of Assurex Global.
President: Rob Standen
Key Risk (a Berkley Company) is a leading provider of workers compensation solutions with over 30 years of expertise. We are dedicated to delivering innovative and responsive solutions that provide our clients the freedom to do what they do best. Creating value through the relationships we develop, businesses we support and people we protect, employers who partner with Key Risk are provided dedicated risk management expertise. Key Risk associates experience a dynamic work environment that encourages effective collaboration, teamwork and resilience with a commitment to exceeding the expectations of our clients. Promoting team engagement and creativity, we foster an environment of psychological safety where challenging the status quo is the norm. Our office boasts innovative workspaces designed to energize and inspire associates inclusive of computer labs, conference rooms, open-concept lounges, white boards, an employee game room and an exercise facility. By providing a structured learning environment, Key Risk enables all associates to engage in developing new skills and critical behaviors that are valued for the labor market of the future. Excellence in everything we do forms the cornerstone of our reputation for integrity, ethical business practices and stability. Actively involved in our industry and community, Key Risk supports several local and national charitable giving opportunities including Simple Gesture, Kids’ Chance and The Salvation Army. We are proud to be a local leading supporter of Simple Gesture with their mission to end hunger and Kids’ Chance in providing scholarships to children of severely injured workers. Key Risk also participates in sustainable practices by providing bio-degradable products and encouraging employees to opt for re-useable items. Key Risk is dedicated to delivering responsive solutions for our clients, providing outstanding opportunities for our associates and serving our community. Realizing this vision begins with great people and recognizing that “Everything Counts, Everyone Matters.” Our culture, leadership team and business practices support our everyday journey of doing the right thing and exceeding expectations that positions our team for long term success
CEO: Chad Lacher
We are a family owned risk management and business consulting firm serving individuals and business throughout the northeast. When it comes to business we adhere to the maxim that culture eats strategy for breakfast. So that’s where we start with our workplace. We hire people who are humble, hungry and people smart - and work hard to create a workplace where they thrive.
CEO: Andrew C. Harris
Millstone Twp., NJ
Liberty Insurance is dedicated to building lasting relations to helping their clients to insure their risks. As a family run business, Liberty's leadership understands that the employees are one of their best assets. They also believe that putting time into caring about their staff will spill over onto their staff's relationships with their clients. To show their dedicated support of their staff, the company provides a large stipend toward the monthly healthcare payments for any full time employee enrolled in the health care program. They also allot up to $1800 to each enrolled employees healthcare deductible. In addition, at the end of each year, the company gives an annual bonus to all of their staff to recognize them for working so hard throughout the year which is paid before the holidays to ensure the money is distributed for the holiday season. As part of the holiday celebrations, Liberty also pays for an annual holiday party at a local country club which includes food, drinks and a fun gift exchange for all. They purchase several additional gifts to be raffled off so everyone has the opportunity to walk away with something before the evening is over. Throughout the year, the employees have the advantage of working a 37 hour full-time work week which includes closing the office at 4:30pm on Fridays. This allows for a better work-life balance for everyone. Recently, the company started a Culture Committee, a Power User Group Committee and a Digital Footprint Committee which gives the employees the ability to get more involved in the decision making process. One of the inspiring parts of the Culture Committee is that they are working with Make-A-Wish Foundation which is located about 10 minutes from the office. Most recently, the committee worked on putting together a gift basket for the Make-A-Wish Foundation Gala and they sent several staff to the event location to set up for the Gala. Our future plan is to fund raise to earn enough to make one child's wish come true. As you can see, Liberty's vision and mission are great for both the clients and for the staff which truly helps to make this a best place to work.
Co-CEO: Johnny Pitts
Lipscomb & Pitts is an independent insurance agency that provides business, personal and group health insurance across the nation. We are also deeply involved in the community, giving back and supporting local non-profits. We work hard, play hard and have the best employees in the industry!
President and CEO: Ron Lockton
Kansas City, Missouri
Lockton is the world’s largest privately-owned, independent insurance broker and consultant. As a global professional services firm, we specialize in risk management, employee benefits and retirement services. Through this expertise, we help clients protect their most valuable assets – their people, property and reputations. During the past 50-plus years, Lockton has built its reputation and culture by providing excellent service to our three key stakeholders: clients, Associates and communities. Lockton strongly believes that our success is a result of the strength of our Associates. We attract great talent and provide them with development opportunities and the freedom, resources and personal responsibility to meet clients’ needs all while addressing personal needs as well. This entrepreneurial spirit and commitment to high performance motivates our Associates and drives client loyalty. This is evident by our 96 percent client retention rate which is well above the 85 percent average in our industry. In addition, much of our growth is organic. For fiscal year 2019, Lockton grew by 10.3% which is also well above many of our competitors. We believe that our strong growth and client retention rates are a sign of healthy client relationships that are driven by our dedicated Associates. Our commitment to our Associates means creating an environment where they feel welcome, valued and are excited to come to work. Our goal is to be the best place to do business and to work. Starting with the CEO, there is an intense focus on making every aspect of the Associate lifecycle, known as LocktonLife, the best it can be. Associates are asked to share ideas with their local LocktonLife committee about how to make LocktonLife the best it can be. We want people to choose to build their career at Lockton. With great benefits, development opportunities, rewarding work, strong rewards and recognition, community involvement, family engagement and positive work-life fit, our Associates have the opportunity to build their best LocktonLife.
President and CEO: Catharine N. Lyons
Lyons Companies is Delaware’s largest independent risk management and insurance brokerage firm. Founded in 1984 by David F. Lyons, Sr., the firm is owned and led by Catharine N. Lyons, President and CEO. Lyons Companies is one of the largest women-owned insurance brokerages in the region. Headquartered in Wilmington, the firm employs over 50 insurance professionals and has an additional location in Rehoboth Beach. Lyons Companies provides property & casualty, employee benefits and human capital management consulting services to commercial, municipal, non-profit, and private clients throughout the United States and abroad. In 2004, Lyons Companies was invited to become an Assurex Global Partner; an exclusive partnership of the top independent brokers worldwide. Assurex partners are selected for their ability to provide innovative, customer-driven insurance, risk management and employee benefits services. Our Assurex Global partnership ensures that Lyons serves client interests throughout the world. Lyons Companies has earned a valued reputation for industry expertise and client focus. This attracts highly experienced professionals with regional and national experience. As a family-owned business, Lyons Companies is supportive of the reality that our employees are people that have lives outside of the office. We strive to provide employees with the adequate level of flexibility needed to manage their work-life balance. Over the last 35 years, Lyons Companies has built a client-first reputation, based on a consultative process to meet our clients’ needs. Our success is due to having invested in the expertise and intellectual capital of in-house risk control, claims management, workers’ compensation, employee benefits, alternative risk financing and human capital management professionals. This is our brand. “The people that make up Lyons Companies faced the challenges of 2018 with expertise and professionalism. We are in the business of consulting with clients to manage risk—that takes talent, resources and capital. When we do the right thing, the relationship grows. I’m proud to say that our employees took their commitment to an even higher level this past year.” – Catharine N. Lyons, President and CEO
CEO: Richard Kerr
MarketScout is not your typical workplace. We are serial entrepreneurs. We work hard and play hard. When one person wins, the entire team wins. For instance, when we are on target, we have “Flip Flop Fridays” and special treats like ice cream or a happy hour. The support for innovation and creativity allows any employee to walk into the CEOs office with a new idea, be it a better way to do something or a brand new product offering. One of our greatest strengths is the diversity of our work force. All are welcome.
President/CEO: Michael R. Martin
We have a very family friendly atmosphere with open communication. We encourage professional development for all of our employees to further their career and excel in their daily work. We provide flexibility through remote working options for all employees to help reduce commutes for our staff. We try to have employee gatherings at least every other month to encourage good interpersonal relationships for all of our staff.
President & CEO: Steven Buterbaugh
For nearly 130 years, McConkey has provided financial security for clients across the globe. McConkey prides itself on being one of the largest and most respected insurance and benefits brokerage firms. Beyond traditional insurance, we also specialize in alternative markets offering compliance, administration, brokerage, and actuarial services in the form of captive programs, consortiums, self-insurance and other products tailored to the particular needs of each client. Since 1890, McConkey's exceptional service platform results in unmatched client retention and unparalleled growth. Our team-based culture drives our success from within. Sure, McConkey offers many wonderful benefits to its employees. At least 20 days of PTO, profit sharing bonuses every year, a 37.5 hour workweek, all insurance related expenses are paid for; but what sets McConkey apart is the extraordinary culture. Unlike many insurance agencies where it's every man for themselves and the competition among colleagues is high, McConkey's salary-based compensation allows our agents and consultants to take their focus from chasing commission to working together for the benefit of our clients. McConkey's six core values are not just text to the employee. They are displayed proudly throughout the office as a constant reminder of our unwavering excellence, integrity, teamwork, relationship management, innovation, and experience. From how to handle an account to managing occasional employee issues, McConkey employees always do the right thing, even if it isn't the easiest thing to do. Our CEO/President and Vice Presidents are approachable, involved, and accessible. They know every employee on the floor by name and make it a point to get to know them. Their office doors are always open and if they are not, people are welcome to knock on the door or shoot them an email. McConkey goes through an extensive recruiting and hiring process because it's important that the people who are hired have the same values and drive that aligns with everyone else. It's a practice that has paid off, as we have proudly been voted a Best Place to Work!
President: Jeffrey D Brunken
Salt Lake City
We provide physicians and other medical professionals with: ~ Short- and Long-term disability insurance ~ Options for supplementing individual disability coverage with group coverage that provides no offset of the individual policy benefit or medical questions ~ Specialty or subspecialty-specific coverage ~ Additional benefits and riders tailored to the unique practice arrangements, income earning and retirement needs of medical professionals ~ Medical professional liability coverage Our employees love our medical plan. We have a low employee contribution, and a low deductible. They love the Alternative Treatment and Nutritional Supplements that cover things like monthly massages and vitamins. They love the 4-day work week every other week, and their bonus program, they really like our new identity guard coverage, the Telemedicine plan, and the incidental coverage options (Critical Care with Cancer, and Accident). They like the culture of a small company where everybody knows everybody. We don't have cliques here. Employees really like working with one another. They care about each other an individuals, not just as co-workers. They also know that the company executives really care about them. They are not just a warm body in a chair. They matter. That feeling resonates here.
COO, Support Operations: Kelly McRae
Grass Valley, CA
Networked Insurance Agents connects independent property and casualty agencies to leading markets and service resources to help them reach their full business potential. Networked offers agents and brokers a choice of membership options which include new account placement, back office support from experienced service professionals, and online tools. With offices in California and Texas, Networked’s staff serves more than 1,200 affiliate members in 28 states and is appointed by more than 50 national and regional insurance carriers. The culture at Networked is one of giving and teamwork both within our professional roles and within our community. Staff members regularly take it upon themselves to get involved and provide support for local nonprofits that are in need. It’s a culture of giving back. Meanwhile, the company continues to evolve ways to recognize outstanding staff members through formal award programs giving both peers and senior leadership ways to nominate deserving individuals. Finally, time for fun company wide activities are always on the calendar. Our Spirit Committee hosts parties, barbecues and fundraisers frequently.
Chairman and CEO of NFP: Douglas Hammond
New York, NY
NFP is a leading insurance broker and consultant providing customized property and casualty, corporate benefits, retirement, and individual solutions through its licensed subsidiaries and affiliates. NFP enables client success through the expertise of over 5,400 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions. NFP is the 6th largest US-based privately owned broker, 5th largest benefits broker by global revenue and 11th largest broker of US business as ranked by Business Insurance.
President & CEO: Adam Bruckman
Our industry can be particularly stressful at certain times of the year so we do everything we can to provide the resources for our employees to have a great work-life balance. Our vacation policy is simply “take it as you need it” with no limits on time as long as your manager approves and your work is covered. Understanding that each family situation is unique, we define “family” to include domestic partners as well as their children and/or other eligible dependents. We offer a large subsidy for anyone enrolled in a high deductible health plan, which provides cost relief for our employees. The word “culture” in any organization can be defined in different ways. OneDigital recognized the need to go beyond wellbeing and engagement to form our own, all-inclusive program focused on OneDigital Culture. This new program promotes every location to participate in Total Wellbeing, Employee Engagement, and Diversity & Inclusion. All tiers contribute to the overall goal we’re trying to accomplish within our organization. We LOVE to teach! OneDigital’s growth in the past five years can be attributed in large part to acquisitions we’ve made across the country. The agencies we purchase all have a strong, entrepreneurial spirit and are filled with people who differentiate themselves and get ahead of the curve. Pair that with a highly collaborative corporate culture and you have a melting pot of ideas and opportunities to learn. To help facilitate that, we’ve built a number of programs and venues to educate and develop our teams. In terms of national recognition, we receive hundreds of nominations for our annual leadership awards along with a special award given by our CEO. The individual who win are recognized at our company’s annual Town Hall. We are transparent in everything we publish internally so potential candidates, investors and partners can truly get an inside look into the company! In order to bring our corporate communications to an external audience, we host a site, Inside.OneDigital.com, to feature blogs, articles, magazines, videos and photos to encourage our employees to share interesting stories through their social channels.
CEO: Robert G. Petrie III
Origami Risk is a wildly successful Enterprise Software as a Service growing at an exceptional rate. Origami has been consistently ranked the #1 Risk Management Information System (RMIS) in the industry’s most comprehensive studies for the past 5 years. Founded by industry veterans committed to bringing new ideas and advanced features to the RMIS market, Origami Risk’s innovative software is designed with a focus on performance and ease-of-use, and is supported by industry experts. It features powerful work?ow, advanced reporting and analysis tools, and intuitive features to improve productivity and better manage Total Cost of Risk—saving our clients time and money and enabling them to be more successful. Origami Risk is a workplace for all generations to do their best work and come up with creative solutions to solve challenging problems. Origami has a strong work culture and a high engaged atmosphere with very low turnover. Origami is also a supportive and collaborative environment.
President & CEO: Martin Mucci
What makes Paychex Insurance Agency a great place to work is the positivity and encouragement that our people bring to the office every day. Our employees truly live and breathe our company values, and that creates an office environment where people feel empowered, supported, and fulfilled. We stay attuned to what our employees need to be successful, whether that's new tools and resources, flexible scheduling, training opportunities, career planning, or something else. Great examples include: 1) the agency's Women in Leadership program, which brings aspiring female leaders together to build camaraderie and share best practices, grow their skills, and prepare for future career opportunities, and 2) the Agency Leadership Forum, which gives employees the opportunity to network with other aspiring leaders and tackle leadership topics such as emotional intelligence, straight talk, and interviewing. We also understand the importance of recognizing individual accomplishments. We have multiple platforms where we share positive customer feedback to recognize our employees, such Voice of the Customer slides on our digital display boards and internal social media tools such as Yammer and Salesforce Chatter, where leaders and peers recognize and celebrate employee success stories. We also have a dedicated Values in Action website, where employees recognize peers that they witness living our organizational values.
CEO: Kyle Lingscheit
PayneWest Insurance is an employee-owned, independent company. Our 3 C’s—clients, colleagues, and communities—are the basis of all of our decision-making for everything we do. If our actions don't create value or benefit one of our 3C's it's most likely not something we should be doing. With locations in four states across the Pacific Northwest, our footprint serves people from all walks of life. Our core values act as a roadmap, and our colleagues are empowered to make the best decisions they see fit for PayneWest’s success. Our claims advocacy group has fought on behalf of our clients to save millions of dollars in potential claims loss. It’s a responsibility they’ve entrusted us with, and we’re continually working to bring our clients the best service, coverage, and affordability available. Just as important as the business side of PayneWest is our colleagues’ personal lives. We believe in a strong work/life balance, which is why we encourage our colleagues to take advantage of opportunities to improve the communities they call home. Each full-time colleague is given 30 paid hours of volunteer time, so they may donate their efforts to a community organization they feel passionate about. In addition, every October we celebrate an organization-wide, month-long community outreach initiative called PayneWest Gives. Each colleague is given a handful of volunteer opportunities to choose from and each year we donate thousands of volunteer hours to over 100 organizations across four states. Other benefits such as paid maternity/paternity/adoption leave, counseling resources, and continued educational opportunities provide colleagues with a harmonious professional and personal life. We’re proud to serve the Pacific Northwest region and look forward to continuing our commitment to being a meaningful, contributing partner in the communities we call home.
President & CEO: Robert ("Bob") O' Leary
Bala Cynwyd, Pennsylvania
Philadelphia Insurance Companies (PHLY) is a member of the Tokio Marine Group (Japan’s oldest and leading Property/Casualty insurer). Headquartered in Bala Cynwyd, PA, PHLY designs, markets, and underwrites commercial Property/Casualty and Professional Liability insurance products, incorporating value added coverages and services for select industries. By maintaining a disciplined approach to business, we provide greater security for our policyholders and superior value for our shareholder. PHLY operates 50 offices strategically located across the United States to provide superior service—Raated "A " (Superior) by the A.M. Best Company and Rated "A " by Standard & Poor's. PHLY is a best place to work because we continue to conduct our business practices based on the core principles our founder James Maguire established. The PHLY core values are: Strive to exceed all expectations. At PHLY, good just isn't good enough. Be passionate. At PHLY, we believe that our passion drives our success and makes work more enjoyable. Be accountable. At PHLY, we believe being individually accountable for results helps us achieve critical objectives. Act with integrity. At PHLY, we do the right thing regardless of the outcome. Embrace new and better ideas. At PHLY, we believe innovation comes from everyone. Commit to growth and learning. At PHLY, we believe there is more potential inside every person than he or she realizes. Develop positive relationships. At PHLY, we believe our people are our greatest assets. Practice "work/life" balance. At PHLY, we believe to be at our best, there must be balance in our lives. Have Fun! At PHLY, we believe that fun and work aren't mutually exclusive. At PHLY, we believe that our success is directly tied to how we treat our customer, our employees, and our communities. Our Customer Service team continues to find ways to improve the Net Promoter Score. PHLY looks for innovative ways to drive employee engagement. Volunteering in our local communities is an important responsibility for our workforce.
COO/CEO: Connor Lynch
820 NE 6th Ave Delray Beach, Fl. 33483
Plastridge Insurance has been doing business in the state of Florida for 100 years, with 70 years in the hands of the same family, while growing from five employees to 95 today. Founded in 1919, and celebrating 100 years in business in 2019, Plastridge Insurance is an independent agency providing business, commercial property, employee benefits, home and auto insurance nationally and worldwide through our four offices in South Florida. A family owned and operated business—our CEO – Tom Lynch- purchased the company in 1974 from his father-in-law, who bought it in 1949. We are the definition of a thriving, sustainable family business with Tom’s sons Connor and Brendan leading the company - and have succeeded as a result. We take pride in what we do, provide superior customer service, and allow our expert agents to effectively compare rates and coverage to ensure our clients receive the most competitive pricing and the quality protection they deserve. Plastridge Insurance lives the vision of what companies strive to be. This sounds like a cliché, but it is true. They have maintained a true family environment and culture for 100 years, while prospering through the ups and downs of America’s history, technological and industry changes. They continue to do this naturally, with an eye toward the future. Employees who join Plastridge Insurance are tapping into years of experience with our mentoring, internship and training programs. We provide our team with the latest industry information and trends, and opportunities for self-development including industry designations. For 100 years, Plastridge Insurance has been a community-driven agency. There has been consistent outreach with non-profits, municipal and professional associations by providing leadership, time and financial support. And of course, it starts at the top with the Chair Emeritus(father), CEO (son) and President (son) – this concept is inherently a part of their DNA which cascades throughout the entire company. We strive every day to strengthen and improve not only our own business, but the community at-large.
CEO, President & Chairman: Rick J. Lindsey
Salt Lake City, Utah
Prime is the BEST place to work because it does everything a good company is supposed to. Prime is generous, comfortable, safe, accommodating, and employee forward. At Prime, there is ALWAYS room for growth and opportunity. Our CEO, President and Chairman, Rick J. Lindsey is very hands on with the development and growth of the company and he truly believes that starts with the base, his employees. All employees feel very comfortable going straight to him for any issues with the trust he will handle whatever is going on. Prime believes if you are truly happy with all of the tools that they give you, you will come to work with the best head on your shoulders to do your best work.
President: James Bailey
Pritchard & Jerden is a full-service retail insurance brokerage. We were founded in 1960 and are independently owned by our employees. Our organization is built on six Corporate Values: Integrity, Accountability, Excellence, Collaboration, Community and Independence. We believe that our values shape our behaviors, our behaviors drive our culture, and our culture influences our success. Our company practices work/life balance for our employees by offering flexible schedules. We allow two work from home days for Account Managers and Summer Flex schedule for all other non-exempt employees. We have healthy snack days every other month, fruit water daily and on-site free gym. We participate in 1-2 5K's each year and have an annual Field Day where all employees participate in team-oriented sports and mind games. We have community service projects 2-3 times a year where employees are paid to volunteer. We have onsite happy hours periodically which includes a ping pong table, so employees can relax and enjoy social time. Every month, employees can participate in onsite chair massages at a very reasonable price. We sponsor lunch and learns which encompass healthy eating, cooking demos and exercise and diet information free of charge. We promote from within whenever possible. Paid licensing and other designation classes are offered and encouraged. Our company provides an annual paid trip for non-production employees who meet and exceed goals, includes spouse. Production employees who meet or exceed goals also qualify for an annual President's trip which includes spouses.
CEO: David Disiere
QEO is a commercial transportation MGA focusing on local to intermediate radius transportation risks. Our turnkey operation provides commercial transportation-focused Underwriting, Loss Control and Claims Management services. We pride ourselves on understanding the individual needs of our clients and providing outstanding service to ensure our customers receive the right insurance for their business needs, at the right price. We work with Independent Insurance Agencies to assist them in providing insurance coverage to their customers. It is the goal of QEO to create a maintain a positive company culture. First, our primary goal is to give our employees continuing opportunities to develop and grow. We do this to give them ownership over their position and allow them to see firsthand how their contributions help the company. Second, we have built our company with a team mentality in mind. Each of the employees work together to collectively contribute to the company's success. Finally, we strive to provide our employees with all of the necessary tools that they will need to be successful, both personally and professionally. We recognize that the company's strength rests in the people working for it, and we take great pride in making sure that all of these elements are in place to create the best workplace culture.
Founder / CEO: Bruce Scodro
RBN supplies best-in-class resources, including research, marketing, and risk management support to our employees and clients. We support community and industry involvement, as well as continual training and development. As a family-owned business, we are committed to building long-term relationships with our clients, carrier partners, and team members. RBN provides commercial insurance, employee benefits, and personal insurance products for middle-market businesses and their leaders. RBN retains over 90% of clients year-to-year. We recognize that the success of our organization is from an equal contribution from all employees.
CEO: Andrew Ladebauche
Reliance Partners credits success to its people and their ideas. In fact, some of the best decisions that have led to rapid growth and process improvement stem from our application of idea meritocracy in the workplace. We also celebrate our employees by finding a role best-suited to their skills and tradecraft. This empowers management to actively seek out the best qualities within a group or an individual and create opportunities to capitalize on them. In these ways and more, we emphasize efficiency through tech-enabled improvements on industry standards by paying close attention to those closest to our processes-—our employees.
CEO: Michael Christian
Risk Strategies, a privately-held, rapidly growing national specialty insurance brokerage and risk management advisor, offers sophisticated risk management advice as well as insurance and reinsurance placement for public and private organizations across a wide variety of industries. The firm’s highly collaborative approach to delivering customized, innovative solutions relies on smart, motivated people collaborating in nimble teams to offer deep expertise and resources across industries and products, with local market understanding. Risk Strategies’ fulfilling, collaborative work environment offers personal and professional growth, competitive rewards and a smarter approach centered on helping colleagues achieve their goals both in business and life.
President & CEO: David Robinson
Some of our team have come to Rogers & Gray with no experience and some have come with a career full of experience. The common denominator is their constant thirst for knowledge, to constantly learn and develop. Rogers & Gray embraces that - pushing our people to be better, support each other, help each other and recognize each other. Our peer to peer programs give us the opportunity to recognize and support each other and our Academy helps our people grow. “Like a family” If you ask any of the employees at Rogers & Gray what our culture is like, that’s probably the answer you’ll hear. We take our benefits seriously because we care about our team and their families. From vacation homes to health insurance to maternity & paternity leave and everything in between, Rogers & Gray’s benefits package is comprehensive and meant to protect you and your family and let you enjoy time off with them.
CEO: Mark Wilhelm
St. Louis, MO
At Safety National, we adhere to the following five core values: Relationships, Integrity, Teamwork, Balance and Stability. Our Core Values serve as the fundamental foundation of our corporate culture and drive our interactions, both internally and externally. Our stability and financial strength enable us to offer competitive salaries and exceptional employee benefits. We foster an inclusive and supportive work environment where employees’ contributions are recognized and valued. In addition, we strive to provide all of our employees with equal opportunities for improvement and advancement.
President & Chief Executive Officer: Bryan Schutjer
Safeware has been at the forefront of product protection solutions since its inception in 1982. Powered by rapid growth, increased brand awareness, and product expansion, Safeware has a large footprint in multiple consumer product channels. When associates begin their career at Safeware, they experience a unique “360” onboarding process, allowing them to meet with the CEO and the head of each department to better understand how each team functions within the company and how their position will interact with each department. To gauge satisfaction with the company culture, Safeware conducts an annual, third-party engagement survey. The results of this survey spur round-table discussions and tangible changes throughout the company as needed. The company's core values empower each associate to take creative ownership of their career with Safeware. New ideas are welcomed and Safeware has been directly shaped by the creativity of associates. To further drive change, a quarterly innovation summit ensures that ideas that have been raised by associates are presented to management for further consideration and possible implementation. Associates are also given the opportunity to receive annual performance bonuses. Associates at Safeware have flexible scheduling to promote a healthy work-life balance. Available options include working a compressed work week, leaving early or arriving late for appointments or obligations, or even working remote when needed. Each Safeware associate also receives all of their PTO at the beginning of the each year. PTO is all-inclusive, so it can be used for anything from vacations to sick leave. Safeware’s has three company committees that associates can choose to participate in, including the social, philanthropy, and health & wellness committee. Safeware also offers a monthly professional development series which focuses upon enhancing a variety of skills. Another unique program is the Safeware Women’s Leadership Group, which supports female associates as they continue to grow their careers. Through creative ownership, flexibility, and associate engagement, Safeware’s goal is to promote a workplace where associates are proud of the work they do and the company they work for.
Executive Director: Timothy J. Averill
SET SEG is a non-profit company that was created in 1971 to offer schools comprehensive and affordable employee benefit solutions for Michigan public schools and their employees. Since its creation, the needs of Michigan’s public education community continued to change and SET SEG grew into an organization offering a spectrum of insurance services including not only employee benefits, but property/casualty and workers’ compensation as well. Today, SET SEG continues to expand and find innovative ways to meet the specialized needs of its members. This, coupled with a superior member experience, is why SET SEG has maintained its position as an industry leader in the school insurance market. What makes SET SEG a "best" place to work is our employees. They are genuinely driven by the collective mission of the organization to deliver peace of mind to Michigan public schools. The company's exclusive products and services, astute receptivity to change, insatiable appetite for improvement and growth, and dedication to solving problems makes for an atypical insurance workplace experience. The culture at SET SEG values and rewards collaboration, ingenuity, anticipation, and curiosity. The company recognizes employees as whole individuals and demonstrates empathy and understanding through generous policies that offer ample flexibility, autonomy, and support. SET SEG is a great place of opportunity for those with a thirst for learning and discovery, and a desire to make positive changes within the educational community.
CEO: Matt Moore
Shelter Insurance® is a group of companies with four personal lines property and casualty companies, a reinsurance company, and a life insurance company. Shelter markets through Shelter Insurance®, AmShield Insurance®, Haulers Insurance, Say Insurance® and offers auto, home, life, farm and business insurance services to customers in 21 states. The firm’s corporate headquarters is in Columbia, Missouri and more information is available at ShelterInsurance.com. Shelter’s commitment to helping employees with work/life balance issues as well as our competitive pay ranges and retirement benefits make us one of the best places to work in insurance. Shelter’s Employee Resource Groups continue to grow and enhance our corporate culture. We have an Emerging Professionals group providing opportunities to connect professionally and personally. The Shelter Women’s Advocacy Group has consistently shared helpful programs and ideas which Shelter has implemented to improve our working environment. Our Multicultural Group helps employees learn about other cultures and offers programs throughout the year. The Happy Work Team helps our human resource team with welcoming new employees and finding ways to improve retention. These unique groups offer opportunities to become involved and connect with others and the feedback we’ve received is overwhelmingly positive.
President: Richard Silberstein
SIG truly cares about the wellbeing of each employee and has an engaged and accessible leadership team that supports and empowers everyone to be and do their best. The leaders are progressive, always pushing toward growth and improvement not just for better systems and client satisfaction but also for employees' personal growth and development. The focus on creating a dynamic, engaging culture is apparent. Our CEO regularly recognizes the contributions of his employees. Whether he is giving weekly "shout outs" or offering a variety of perks, like invitations to galas, sporting events and private chef table dinners, Richard consistently demonstrates that he cares about his people. SIG is filled with driven, honest, passionate, intelligent, hard-working people who truly care about one another. This is a rare find in any organization and a key reason we have so many long-term employees who describe coworkers as a community and a family. The nature of many of our jobs can be unpredictable and stressful, but the leaders of SIG are committed to doing what is needed to support employees, so we are healthy, happy and balanced. Below are all the benefits SIG employees enjoy on a professional and personal level: regular all staff meetings with updates about the status of the company, led by the President, including recognition of individual employees at each meeting; Flexible work environment for work/life balance; access to top notch industry experts; continuing education and training; latest technology both in and out of the office; opportunities for professional/financial promotion and growth; excellent compensation and benefits; monthly events and activities organized by Social, Wellness and Community Service committees - holiday party, pumpkin painting contest, Easter Egg Hunt, happy hours, cake decorating class, bowling party, onsite manicures, SIG Day of Service, onsite fitness classes, chair massages, cooking demos, smoothie happy hour, weekly fruit delivery, education seminars, Opening Day celebration, Orioles game, scavenger hunt, School Drives, Office Warriors with Junior Achievement, just to name a few.
CEO: Brian Block
Simkiss & Block has always recognized that a firm like ours has no more important assets than the employees who serve our clients every day, so the concept of making our organization an attractive and comfortable place for the best of the best to thrive and grow is embedded into every decision we make. Our clients and their needs exist around the country and around the world, so our employees need both the facilities and technology infrastructure and the management support to be able to respond efficiently and effectively to clients wherever and whenever they need us.
CEO: Patrick Hanley
San Francisco, CA
The company culture at Socius makes our company a great place to work. Even though we have smaller offices all over the country, each group is team-oriented and outcome-oriented. Our employees value the not only the individuals that work here but also the people that we work with on a daily basis. Our staff works together to make sure we are offering the best services. Another thing that makes it the "best" place to work is the yearly holiday party. Everyone flies to a location to celebrate with the group. We also have a yearly bet where salespeople have pretty extreme bets. Loser have shaved their heads, grown beards, dresses up as Disney princesses. Usually we use this as an opportunity to raise funds for the Socius Foundation which donates money every year to local non profits.
President & CEO: Rekha Skantharaja Schipper
Tangram insurance services is celebrating it's 20th birthday this year. Our home office is located in the Theater District of historic downtown Petaluma. First and foremost, what stands out is our team. We are diverse by nature and our culture is built from the group of people we have working together. We have a beautiful, open, and collaborative office environment. We have snacks and drinks at the ready. On busy quarters we always provide weekly catered lunches. We make it a priority to celebrate personal and professional accomplishments--growing families, big moves, birthdays, professional wins, work anniversaries, and so on. We have a culture committee that decorates for holidays and puts together wellness challenges. With many remote employees, our technology allows for us all to connect virtually in weekly meetings and also regularly with video calls. Our weekly meetings are run through an operating system that allows for us to make the most of our time in a focused format with clear direction, a dedicated place for brainstorming and discussion, and concerted steps to deliver results. We have a 35 hour work week with a flexible PTO policy--allowing for employees to have the autonomy and independence to take care of what is on their desk and also take care of themselves and their families. We're all here with a common goal and we expect great job performance from our colleagues so we push each other to give our best. Along with that, we care about one another and the connection is strong. I think that makes the company successful and it allows us to be at our best individually, as well.
CEO: Gaylon E. Brown
We achieve success through a constant focus and intentional action using our four core values: Relationship, Passion, Innovation and Solution. For our employees, we desire to build a company culture where people on the outside look in and see something powerful and unique. We hope they see what our people can feel - a professional environment where everyone feels valued, purposed, engaged, and like they are part of a family. From holiday parties to life milestone celebrations to quarterly massages and happy hours, TexCap makes sure its employees have a work/life balance, and aids further in that by providing healthcare at no charge to all full-time employees. We also feel called to have a positive impact on our community and our world - and through this calling, we have made corporate responsibility part of our business. TexCap Cares is an agency-wide focus on providing service and support for our local non-profit organizations. We also support other community activities through charity event sponsorship and participation throughout the year. Bottom line, TexCap truly does care - about its clients, employees, and community, and we are so grateful to be a part of something so great! We also have a Vision Team, comprised of 10 representatives from each area of our agency that are committed to helping TexCap set goals, plan priorities, and stretch boundaries. This team meets once a month during regular business hours and is responsible for driving innovation, creativity and engagement throughout the year. This is just one of the ways that TexCap makes sure our company culture is held to the highest standard possible for years to come. Knowledge and collaboration is also important to us and to our business, so we offer our employees several opportunities to learn and grow within their profession. This includes providing all licensing, training and continuing education for all employees, as well as an advisor development program, comprehensive mentoring and education reimbursement for industry-related credentials.
President: Tim Paradiso
The Ashley Group was founded in 2003 to provide employee benefits advise and guidance to companies across northern Ohio. Since that time, we’ve grown and diversified to offer expanded services to the benefit of our customers, but our core objective remains the same—helping our customers and their employees navigate the complex world of employee benefits and adding VALUE to every interaction. Our employees understand and embrace this core belief and derive satisfaction from knowing that they are an intrinsic part of meeting this objective. We VALUE our employees’ intellect and give them the space and tools to meet the clear goals put before them, in their own creative way. We VALUE our employees’ expertise in their chosen profession, and ability to clearly communicate the same to our clients. We VALUE our employees’ dedication to us and to our clients, their willingness to work hard and dive deep to exceed expectations and deliver value to our customers and their employees. Our employees are able to trust the commitment we have made to bringing value to their careers because they can see it in the programs and benefits we provide that keep them engaged and supported, both in their professional and personal lives. Because we value our employees so highly, they in turn value The Ashley Group and take ownership of creating and maintaining a unique work culture that includes space for hard work and professionalism, but not at the expense of camaraderie and fun!
Co-Chief Executive Officers: Richard L. Jacobson and Gregory P. Jacobson
The Jacobson Group is the leading provider of talent to the insurance industry. For nearly 50 years, Jacobson has been connecting organizations with insurance professionals at all levels across all industry verticals. The firm provides an array of services including executive search, professional recruiting, temporary staffing and subject matter experts.
As a talent organization, Jacobson values its employees and is fully invested in its own talent development. Corporate culture and employee growth are at the firm's heart—they are even included in its vision statement. Jacobson understands that an engaged and motivated workforce is a vital part of providing the best service and talent solutions to its clients. For more information about Jacobson, visit www.jacobsononline.com.
President, CEO: Robert Nitsche
Since 1949, The Nitsche Group has been an independently owned business, guided by its culture, hometown hospitality and family values. And while the agency has grown to be one of the largest independent insurance agencies in the state, the way we do business is very much the same as it was 70 years ago. From the beginning, the goal has been to help people protect what they have worked so hard to build: their businesses, their homes, their families and their dreams. From business insurance to retirement plans, The Nitsche Group matches the unique needs of clients with the most suitable product or service. But it’s not just about the product; it’s about the process as well. In an industry that has become commoditized, The Nitsche Group still operates under the belief that there is nothing more important than the people we work with. For this reason, our approach begins with taking a personal interest in each client’s well-being, listening to them, and working to understand their needs. By approaching business as a partnership rather than a one-sided transaction, we’re able to fine-tune products and offer the best financial solutions to fit each client’s need, resulting in happier, more fulfilled, more profitable, and more safely insured clients. Beyond simply covering the community’s insurance needs, The Nitsche Group and its employees have a long history of community involvement. We believe that our success is defined by how well we contribute to the success of others. From providing scholarships for bettering education to hosting fundraisers for employees and local families in need, The Nitsche Group strives to strengthen and give back to its employees and the community. Here, customers and employees are family. Many companies claim to have a “family” atmosphere, but The Nitsche Group truly provides it. From employee birthday celebrations in the break room to baby showers and year-round holiday celebrations, employees come together, as family, to celebrate their joys and rally together to support each other in tough times. Day in and day out, The Nitsche Group strives to reflect this family focus in the services it provides clients as well as the work environment it provides employees.
CEO: Steve Odell
King of Prussia, PA
As a risk management and insurance firm, we approach everything we do with a positive, fresh attitude - from how we interface with our clients to how we interact with our fellow employees. Our core values are four-fold: (1) act with integrity in every instance, (2) embrace change in all aspects of life, (3) make an impact by delivering real value to clients, and (4) strike a balance among career, family, health and community service. Employees thrive in our environment because we've created a "best" place that welcomes and respects all.
President & CEO: Roderick B. Cruickshank
Through our consulting, insurance, and financial services, The Partners Group has been making a difference in our local communities since 1981. We’re a partner that helps individuals and businesses solve problems and grow by building custom strategies that discover, protect, and enhance the future.
The Partners Group strives to be an employer of choice by supporting the mental and physical wellness of our employees. We recognize that our employees are more than their work titles: they’re also family members, athletes, artists, friends, and community leaders. To help them achieve a better work-life balance, we offer several options for telecommuting and flexible work schedules. We also offer onsite vaccinations in the fall, a fresh fruit and healthy snack program in our offices, and a range of events organized by our Fun Committee.
Making a difference in the communities in which we live, work, and play drives everything we do—our business strategy, our workplace culture, and the ways we choose to give back. We offer eight hours of paid volunteer time per quarter for each employee, an annual company-wide volunteer day, and annual employee contribution matches to their favorite charity.
CEO: Robert O’Leary
Bala Cynwyd, PA
TMNA Services, LLC was established in 2012 as the shared services company to Tokio Marine North America, Inc. (TMNA). With headquarters located in Bala Cynwyd, Pennsylvania, TMNAS provides value-added services to all TMNA Group Companies including Philadelphia Insurance Companies (PHLY), First Insurance Company of Hawaii (FICOH), Tokio Marine America (TMA) and its insurance companies. Our range of services include Legal, Internal Audit, Actuarial, IT, Facilities, Finance & Accounting, Human Resources, and Corporate Communications which deliver efficiencies and cost savings through the streamlining of processes, while building synergies across our business units. At TMNAS, customer service is our focus -- the key to our success is the voice of our customers. We are passionate about the services we provide, and work to support our business units with the resources they need to accomplish their objectives. We continuously work to improve the quality of services we provide, based on results from our Key Performance Indicators (KPIs). Our mission at TMNAS is to strive to provide superior professional services which support the business and governance needs of our valued customers. Our vision serves as the framework that guides every aspect of our business. We strive to add value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. TMNAS is a company built around its people, our CORE members. It is the combination of the knowledge, skills and passion of our members that makes us who we are. TMNAS prides itself on giving our employees the tools and ability to be productive in any environment. Some of our policies and programs that allow us to perform at our best include flex-time, telecommuting, an on-site gym, an extended lunch period for exercise, a robust return to work policy for new parents and generally, treating every staff member as a professional. TMNAS also strives to keep employees engaged and motivated through a variety of fun/innovative engagement events, while sharing a commitment to the community we operate in by giving back through employee volunteer time, charitable donations, and partnership with Special Olympics PA.
CEO: Mr. Kiyoshi Wada
New York, NY
For over 100 years, Tokio Marine America (TMA) has offered comprehensive commercial property and casualty insurance to some of the world’s largest and most distinguished organizations in the U.S. TMA is a member of the Tokio Marine Group, Japan's oldest and leading property/casualty insurer. With the highest financial strength rating from A.M. Best, TMA works with major brokers and leading independent insurance agents to create value for our customers by providing ANSHIN -safety, security and peace of mind. TMA follows Tokio Marine Group’s “Good Company” philosophy of looking beyond profit, delivering on commitments, and empowering our people. As an organization, our daily focus is on doing the right thing. Our employees are our greatest asset and we work very hard to create a culture of trust, respect, and empowerment. We aim to empower our people by supporting opportunities for continuing education, providing tuition assistance for professional designations, and offering leadership development programs. We know the importance of delivering on our commitments and look beyond profit while acting with the utmost integrity not only for our employees, but also for our business partners and society. We believe in being an active member of society and creating opportunities for our employees to use their skills to create a positive impact on the world around us. Each year our offices throughout the country have “Hands on Days” where employees volunteer together to support worthy organizations in our communities. We also aim to create a team-oriented atmosphere in all of our offices. In 2017, we moved into two new office spaces with bright open floor plans, high-tech infrastructures, and stylish ergonomic office furniture. These new, vibrant offices were designed with an eye toward increased collaboration and interaction among our staff. It’s important to us to maintain positive relationships not only with our business partners, but also with our employees.
President: Kenneth F. Palmer Jr.
Transtar Insurance Brokers, Inc. is the best place to work because we have created a culture where our employees feel valued and like they are part of our family. We invest in our employees education, teaching them the skills needed to elevate them to higher positions within our company, turning jobs into lifelong successful careers. We listen to our employees’ ideas and suggestions, and we implement new processes based on these suggestions because we trust in our employees’ knowledge and experience. We also celebrate everyone’s life moments together: weddings, babies, birthday’s, buying a new house because our employees are our family and we genuinely care about each and every one of them.
Chief Executive Officer: David Fritz
Our greatest investment will always be our people. We strive to give every employee the freedom and responsibility to continually bring their talent, knowledge, passion, and dedication to their job. Our people have a vigorous work ethic—continuously creating and innovating to fuel better products, services, and processes. We empower them to make decisions, share information and try new things. We help support our employees not just as an employee, but as a person. A career with TRICOR Insurance is about experiencing life in a way that allows you to build connections between your professional and personal lives. We work hard to help our employees build a work-life integration. Work-life integration is about a journey of personalized growth and helping integrate harmony across our employees’ family time, community involvement, and career progression. We recognize each employee has individualized goals, and are at different stages of life, and we empower them to take control of the journey they want to make. We offer competitive pay, a generous employee benefits package, and the freedom for our employees to pursue interests outside of work.
President: Mike Aiello
TROXELL in Central Illinois’ premier independent insurance agency. Since 1887, TROXELL has created value by taking the time to address each situation with in-depth insurance knowledge with a personal touch. TROXELL provides an in-house claims department to ensure all insurance claims are handled with fairness and efficiency. The agency is headquartered in Springfield, Illinois with locations in Chicago, Bloomington, Washington, Tampa, FL., and St. Louis. TROXELL is a top 100 independent insurance agency in the nation and offers Personal and Business Insurance, Group Benefits, Surety Bonds, HR and Safety Solutions, Individual Health and Life insurance. TROXELL’s goal is to educate you, advocate for you, and protect you.
President & CEO: Randy Ramlo
Cedar Rapids, IA
Our people are what makes UFG such a great company to work for and a great company to do business with. Their smart decisions and meaningful contributions have enabled us to grow and expand while maintaining the strong customer relationships that are so important to us. Thanks to our employees, we’re a big company without the big-company feel. That’s why, as an employer, we feel it’s essential that we do everything we can to give our employees jobs that are rewarding and fulfilling, a work environment that is positive and productive, training opportunities to learn and grow, and a work-life balance that really works— that’s what our 2020 Vision is all about. In 2015 we made significant strides in the growth of a positive work culture, adding the option of flexible work arrangements, parental leave benefits and a relaxed dress code. In 2016, those strides also included physical improvements, with an employee fitness center, as well as remodeled offices to ensure all areas of our expansive campus provide modern, comfortable environments and amenities, ergonomic work spaces, and technology improvements.
Chief Executive Officer: Ty Petway
US Assure distributes, underwrites and services construction and property insurance products across the U.S. for “A” rated carriers — and we’ve done so for more than 40 years. Our expertise lies in builders risk coverage, exclusively backed by Zurich. From single family homes to commercial projects valued up to $75 million, we’ve got you covered during construction from the time the ground is cleared to the installation of the final finishes. Additionally, we supplement this with products for premises liability, vacant structures and rental homes. Because our customers are at the center of everything we do, you can count on us to be responsive and genuinely driven to assure success.
President: Curtis Barton
Ladera Ranch, CA
VPIS specializes in Commercial Insurance, Benefits, Personal Lines, Financial Services and Risk management Solutions. VPIS Is a specialty niche insurance brokerage offering many specialty insurance programs designed specifically for Security Guard Companies, Action Sports Industry, Pool Industry, Social Services/ Non-Profits and many other service-related businesses. In 2019 VPIS will deploy LaunchBox a full Turnkey solution for new and emerging businesses. VPIS strives to bring not only standard insurance solutions to the table but also alternative market solutions for hard to place risks. For more information about Venture Pacific Insurance Services visit VpisRisk.com or call (949) 297-4900.
CEO: Michael Clayton
Virtual Benefits Administrator (VBA) is a proactive, leading edge software design company providing custom solutions to the insurance industry for nearly 20 years. Uniquely delivered on a secure, cloud-based architecture, VBA provides one-common-architecture for all Employee Benefit Administration. Our software development process focuses on continuous improvement to address the requirements of the ever-changing healthcare industry. This empowers our clients to focus on business strategy and growth while streamlining their operations. We bring over 150 years of combined experience in the design, development, and implementation of revolutionary solutions for a variety of clients covering a wide array of insurance offerings. Our employees love their work and it shows. Our team's enthusiasm and ability to think out side the box make this an exciting and fun place to work.
CEO: Andrew W. Gray
Overland Park, KS
President & CEO: David Rendall
We're a new and growing organization and give employees the ability to shape the future of the company and the direction of the department they work in.
President: Brian English
W. Brown is a regional wholesale insurance brokerage firm that just celebrated 30 years in business. Over those 30 years W. Brown has always placed an emphasis on making our office a family friendly environment where people feel appreciated and respected. We work hard at helping to create a work/life balance where people are excited to come to work every day. Most of our employees have been with the company for at least 10 years and we have many going on 20 years as well.
President: Keith Greamling
St. Petersburg, FL
We have a culture of Integrity, Accountability, Success, and Passion. We're a team and we love what we do! We truly believe in our employees and encourage them to grow personally and professionally. We offer a competitive benefit package and a good work-life balance, allowing our employees to take care of what's important to them in their personal lives. Our employees participate in internal committees that foster relationship building activities within the W3 family. Our employees also create fundraising and volunteer opportunities and activities to support the Tampa Bay Area to improve the overall quality of life for those in need around us.
President/CEO: Kevin Steiner
West Bend, WI
This year West Bend is celebrating 125 years of providing the Silver Lining to our agents and policyholders. We insure homes, autos and businesses in the Midwest and beyond as one of the top 75 property/casualty insurance companies in the country. We are dedicated to our core values of excellence, integrity and responsibility in all aspects of our business and pride ourselves on being a relationship business. We put our associates first so they have the care, comfort and tools to help others. West Bend provides top notch facilities, a great work environment and a fast-growing, stable company where you can spend your career. As a recognized leader in our industry we boast a workforce filled with amazing tenured associates and those looking to start and grow their careers. Our management team is dedicated to rewarding associates by sharing in the continued success of West Bend and maintaining a strong culture where doing the right thing is expected. West Bend operates daily on our core values and is a leader in our community by giving back with both time and money. As a major sponsor in local events, our associates see our dedication to them and their community. The work our associates do makes a difference in the lives of many and that is valued by West Bend. On a daily basis, associates go the extra mile for our customers by inspecting storm damage on a weekend, calmly walking a nervous claimant through the claims process or ensuring speedy responses. Our associates look for ways to help each other by devoting time and attention to coworkers’ requests, providing service that exceeds expectations and being there for each other though all of life’s ups and downs. Having strong ethical practices in place at West Bend makes us a company of choice for our customers and agent partners. Our success is strongly connected to the dedication and commitment to excellence from our associates. The spirit of helping others, so much a part of West Bend’s long heritage, is alive and well today. Our associates make West Bend a special place and will help build our success for the next 125 years.
CEO: Larry S. White
Established in 1976, White & Associates Insurance is a locally owned and operated insurance agency with 12 locations in West Tennessee, Missouri and Arkansas. White & Associates strives to provide a “doing more” approach to all aspects of operation including enhancing employee job satisfaction, providing clients with innovative insurance packages and improving the communities in which we serve.
President & CEO: Terry H. Wendorff
Wisconsin Reinsurance Corporation’s (WRC) commitment to providing an attractive environment, excellent benefits and a positive corporate culture make it a best place to work. WRC offers outstanding employee benefits such as an enviable retirement plan with a 100% company match up to 10% of an employee’s salary, a 35-hour work week and flexible work schedules. The company’s Wellness Program enables employees to combine lunch and designated wellness time to work out in the well-equipped, on-site fitness facility, take a walk, attend a Lunch & Learn session, or spend time maintaining the company garden overseen by WRC’s own resident Master Gardener. The positive corporate culture generates camaraderie and teamwork. Company executives take the time to know the names of employees, and they treat them with kindness and respect. Careers are rewarding because WRC promotes innovation and supports employee professional development. Numerous sponsored events spark employee engagement, such as an annual cornhole tournament, holiday potlucks, a Halloween costume contest and an Earth Day Cleanup event, just to name a few. The company also believes strongly in giving back by making donations every year to charities chosen by each employee.
CEO: Richard Eknoian
World Insurance Associates is a full-service agency providng property, casualty, surety bonds and employee benefits serving businesses and individuals throughout the U.S. Our entreprenerual spirit exists not only from leadership but from our talented professionals making it a best place to work.