Linda Lane is currently President of Harbor Health Systems, a leading provider of network effectiveness tools that identifies and selects the highest quality providers to expedite treatment, recovery and return to work for injured employees. Harbor Health is part of One Call Care Management, the nation’s leading provider of specialized cost management services to the Workers’ Compensation industry, an organization she has been a part of since 1996. As a member of the Executive Leadership Team, and throughout her career, Linda has played an active role in identifying and executing strategic changes necessary to shape the future vision and direction of the organization and sustain OCCM’s growth.
A graduate of Radford University with a bachelor’s degree in Business and Management, Linda’s industry and management expertise have been honed over her 20-year career in the workers compensation arena working as EVP Business Development, SVP Product Strategy, and VP of Marketing. These achievements have provided her with a deep understanding of the issues facing the workers compensations industry and the professional service solutions required to bridge regulatory requirements, manage cost drivers, and drive administrative efficiencies through technology.
Her domain expertise has proven valuable internally and externally as clients, investors and strategic partners look to develop forward-thinking claims and medical management solutions. In 2015, Linda was named a Business Insurance Women to Watch honoree, which celebrates leading women from every facet of the commercial insurance industry including risk management, underwriting, claims, legal and related disciplines. Ms. Lane currently sits on the advisory board for Women to Watch as well as the advisory board for Thimble Bioelectronics. In 2016, Linda co-founded the newly formed Women to Watch Foundation and serves as its inaugural President.
Bonnie Boone is a producer and client executive for Gallagher’s risk management practice group. She develops strategy and places professional liability lines for a broad range of large clients. Her expertise includes captives, physicians, hospitals, Long Term Care and Managed Care, financial institutions and large manufacturing companies. She also manages overall coordination of Gallagher’s resources as well as account management and new business development.
Bonnie has 35 years of experience in the insurance industry as a broker and underwriter. She joined Gallagher in 2017 from Marsh, where she sat on the national executive committee for its healthcare practice. Prior to that, she was with Alliant Insurances Services where she oversaw healthcare and casualty for the Chicago and New York offices. She also held a national position with Willis for more than a decade and worked with 280 retail offices on a global basis to produce business, market, and set strategy for the health care industry and casualty business. She chaired product line/industry segments for long-term care, managed care, and HPL (integrated delivery systems), among others. She has placed reinsurance for some the largest captive programs in the country.
Additional experience includes managing an underwriting staff and a book of business for Continental Insurance Company with a premium volume of $103 million. Establishing market direction, reinsurance treaties, developing rates, underwriting guidelines, and corporate strategies were a part of her duties. She has been the underwriter and/ or broker on the top ten managed care companies in the country.
In December 2015 Bonnie was honored by Business Insurance with its first Impact Award for exceptional contributions to diversity and inclusion in the industry. Bonnie is an accomplished lecturer and author. Recent speaking engagements include RIMS, IMAC and the Fox School of Business at Temple University.
Teresa Bartlett has been a Senior Vice President and Medical Director at Sedgwick CMS since January of 2009. Her background in Family Medicine led to a 20-year business career with a large automotive manufacturer. She spent 20 years managing large self-insured, multi-state workers compensation programs and the Canadian workers compensation program. The short-term disability program, which Dr. Bartlett managed was union negotiated. She developed an evidence-based medical substantiation process that saved millions of dollars and reversed the escalating The short-term disability trend. She led the team that won the Corporate Health Achievement Award from ACOEM in 2005 for the Development and Implementation of a Best Practice Clinical Model.
During her career, she has had the opportunity to manage and mold wellness and fitness programs, which evolved into award-winning programs that were integrated into the benefit and claim structure. Dr. Bartlett was the recipient of the Crain’s Detroit Business 2008 Health Care Hero Award for bringing a new and innovative program to address back pain into the workplace. In 2012, she was a Business Insurance Women to Watch honoree. In 2015, Dr Bartlett was the recipient of the President’s Honor Roll of the Comp Laude award for Work Comp Central for her work with physicians who had aberrant prescribing patterns in California. Dr. Bartlett volunteers each week as a crisis counsellor for Crisis Text Line providing help for those in the moments of great need. She is a frequently requested national speaker on various health topics in the industry.
As medical director for Sedgwick CMS, Dr. Bartlett is the senior advisor in matters affecting the design and delivery of medical management services for the company’s claims clients. She provides strategic counsel and operational support in all areas of medical management including case management, return-to-work, medical outcomes protocols, pharmacy interventions, telemedicine and health and safety matters. Dr. Bartlett also advises on best practices to integrate the delivery of occupational and non-occupational medical services and the matters affecting healthcare as part of the claims services process.
Patricia A. Henry is currently the Global Government Affairs Officer for Chubb Group with global responsibility for government and industry affairs. In this role, Ms. Henry oversees the development and implementation of the public affairs agenda at the state, federal, and international level. In addition to managing Chubb’s Washington, D.C. office she is the company representative to various industry associations.
Some representative issues Ms. Henry has worked on include asbestos litigation reform, the Terrorism Risk Insurance Act, and the current global efforts regarding insurance regulatory reform, including identification of systemically important insurers and the supervision of globally active firms. Prior to ACE’s acquisition of Chubb, Ms. Henry has held numerous management positions, including serving as Chief Legal Officer for ACE’s domestic operations. Prior to joining ACE, Ms. Henry was an associate at the Philadelphia law firm of White & Williams where she represented ACE’s predecessor companies as national coverage counsel for environmental, asbestos and other toxic tort exposures.
Ms. Henry is a frequent lecturer on the federal legislative agenda as well as insurance regulation and tort reform issues. She has been on the Board of Overseers of the Rand Institute for Civil Justice, the ABA task force on asbestos litigation, the Philadelphia Diversity Law Group, the Red Cross Spectrum Committee, and currently serves on the Board of the U.S. Chamber Institute for Legal Reform and is a member of the Federation of Defense and Corporate Counsel. Ms. Henry is a graduate of the College of William & Mary and Villanova University School of Law. Ms. Henry received the ACE Don Kramer Award for Creativity in recognition of her work on federal asbestos legislation and was named one of the 2009 Business Insurance Women to Watch. She was honored by the law firm of White and Williams at its 2013 Virginia Barton Wallace event as the “Local Woman of Distinction” for achievement in the legal profession and in 2014 was named by Reactions magazine as one of the Top 50 Women in Insurance.
Heather Batchelor has served as the Chief Underwriting Officer (CUO) for Business Insurance at Travelers Europe since her appointment in March 2016. Prior to this, she held the position of General Manager for Product Development, Coverage and Underwriting Controls for Travelers Europe. In addition to her CUO responsibilities, Heather remains responsible for product development across three business areas — Business Insurance, Bond & Specialty Insurance, and Travelers Syndicate Management. She began her career at Sun Alliance as a graduate trainee before joining St. Paul Fire and Marine, which was later acquired by Travelers.
Heather is responsible for underwriting strategy as well as ensuring that underwriters receive training solutions aligned to Travelers risk philosophy, job competencies, and underwriting authority process. In addition, she has played a key role in the development, creation, and implementation of numerous products for our Small Business Direct platform in an effort to ensure that Travelers products respond to, and anticipate, customer requirements. Heather has also ensured that Travelers Technology and Professional services products remain market leading. In addition to her role, she has taken an active and engaged position within the Travelers community. Heather is a founding member of the Travelers Europe Women’s Diversity Network leadership committee.
Heather holds a BA (Hons) in Geography from Sheffield University. She lives in Reigate with her husband Chris. In her spare time, she enjoys traveling and supporting mentoring efforts internally and externally.
Joan Lamm-Tennant is the founding CEO of Blue Marble Micro Limited, a for-profit social enterprise, capitalized by eight international insurance entities and focused on expanding risk protection to the underserved. Previously, Joan was the Global Chief Economist and Risk Strategist of Guy Carpenter Company LLC, a reinsurance and risk management operating company of Marsh & McLennan. Other professional experience includes President of GenRe Capital Consultants, where she led the global advisory arm of General Reinsurance following a 15+ year academic career. Joan was a tenured Professor of Finance at Villanova University where she held the Thomas Labrecque Chair in Business.
Upon joining industry, Joan was an Adjunct Professor at the Wharton School, University of Pennsylvania where she held the Laurence and Susan Hirsch Chair in International Business. Joan is the recipient of the 2017 Insurance Industry Charitable Foundation Lifetime Achievement Award, 2016 Wharton MBA Excellence in Teaching Award, 2013 APIW Insurance Woman of the Year and the 2012 International Insurance Society Kenneth Black Award for service and commitment to the advancement of the global industry.
Joan currently serves on the Board of Hamilton Insurance Group and Element Financial Corporation as well as the International Insurance Society. Prior Board experience includes Selective Insurance Group (1994 to 2015) and Ivans, an insurance technology provider, (2001 to 2013). She was instrumental in the sale of Ivans to Ability, a portfolio company of Bain Capital. Joan holds a Ph.D. in Finance and Investments from the University of Texas. In addition, Joan holds an M.B.A. in Finance and a B.B.A. with Honors in Accounting from St. Mary's University.
Romaney O'Malley is the Head of UK Regions and also the Head of Industrials Segment for Commercial Europe. Prior to her current role, Romaney was the General Manager for AIG Belgium & Luxembourg, based in Brussels.
Romaney joined AIG as the CFO for AIG in Africa and the Head of Capital Management for the MEA Region in 2010. Before joining AIG, Romaney worked with a number of financial services companies, primarily in London including Swiss Re, GE Insurance Solutions and Aviva PLC.
Romaney qualified as a Chartered Accountant with Ernst & Young in Sydney and holds a Bachelor degrees in Commerce and Economics from the Australian National University.